Smittie Smith at Hagerstown Ford

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Smittie Smith

My Review of Hagerstown Ford:
John Smith is a pleasure to deal with. He has sold me my last two cars. I trust that I am getting the best deal on the most reliable car possible with John. He is always friendly, fast and comited when I come to him to purchase a car. I recommend John Smith to everyone I know who is wanting to purchase at Hagerstown Ford.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Smittie Smith

My Review of Hagerstown Ford:
John was very helpful and friendly. I feel I made a very informative and safe decision on my purchase. This was my first time buying from an actual major car dealer and it couldn't have went better. I would have no problem making a recommendation to your branch in Hagerstown.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Sherry Kennedy, Tex Miller, Chris Reid, Smittie Smith

My Review of Hagerstown Ford:
HAGERSTOWN FORD IS AN EXCEPTIONAL DEALERSHIP. ALL EMPLOYEES WORK TOGETHER TO MAKE CUSTOMERS FEEL WELCOME. IT IS VERY WELL MANAGAGED, THEY TREAT EVERYONE REGARDLESS OF AGE,SEX OR ORENTATION WITH THE UPMOST RESPECT, ONE FEELS LIKE THEY ARE PART OF THE FORD FAMILY. GREAT SERVICE!!!! THUMBS UP TO EACH AND EVERY EMPLOYEE, TWO THUMBS UP TO THE MANAGER MIKE REED ALSO SHERRY KENNEDY :) KEVIN AND CHRIS FINANCE MGRS DESERVE A PAT ON THE BACK. I HIGHLY RECOMMEND HAGERSTOWN FORD. SMILEY "SMITTY" AND TEX MILLER
THE BEST SALES PERSONS I HAVE HAD. I WILL NEVER GO TO ANY OTHER DEALERSHIP,HAGERSTOWN FORD IS THE BEST AND ONLY DEALERSHIP I WOULD RECOMMEND.

AS TONY THE TIGER WOULD SAY "THEYREEEE GREAT!!!!"

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Sherry Kennedy, Smittie Smith

My Review of Hagerstown Ford:
Smittie was my salesman and did a fantastic job listening to my wants and needs in a vehicle and then landing me on my dream car...a new Taurus! He took the time to go over the whole vehicle in particular the Sync system which is so cool! I also wanted to thank the Manager Sherry and Kevin Steen in the Finance Dept. for their help in my new purchase. I will definately recommend Smittie and Hagerstown Ford as a place to purchase a new or used vehicle. Thanks Hagerstown Ford!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Smittie Smith

My Review of Hagerstown Ford:
My experience at Hagerstown Ford with Smittie (and other associates) was wonderful! He was extremely knowledgeable when it came to vehicle questions and a very fun and personable associate to work with. Smittie ensured that I found the exact car I wanted and made sure it was perfect for me to take home. I have already told family and friends what a great experience I had at Hagerstown Ford and would urge everyone to stop in. I love my Fusion! Thanks Smittie!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Smittie Smith

My Review of Hagerstown Ford:
Our saleman John Christopher Smith was awesome!!! I had called over two days in advance about a vehicle, and he had it put away so I was going to drive the same vehicle I questioned him about. When my wife arrived at Hagerstown Ford, she was given the up-most attention, and answered all the questions she may have had. All to say, we drove away in a 2011 Ford Fusion SE.

I would recommend Hagerstown Ford, and especially my salesman to any of my friends. Mr. Smith showed the professionalism one would expect when buying a new car. I can honestly say, he had our best interest in mind; meaning, we were not pressured in purchasing a new vehicle. This is something I value a lot. When we visited other dealerships, I surely did not get the same respect and diginty I got from Mr. Smith. He presented a positive atmosphere, and was not just worried about the sale.

In closing, the team at Hagerstown Ford in my opinion, is the best dealership I have encountered in the purchase of a new vechile, and I will return to them in the future if I purcahse of any new or used vehicle.

Mark R. Jenkins

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Smittie Smith

My Review of Hagerstown Ford:
I was very delighted to have had the pleasure of working with “Smittie” during my recent visit and subsequent purchase of a new vehicle at Hagerstown Ford. His professionalism, expert knowledge of the vehicles and ability to handle my specific needs were very important to my complete customer satisfaction.

In the past, I felt some car dealerships were not sensitive to my needs and promoted high-pressure sales tactics or rushed decision-making; but not in this case. Smittie addressed my concerns as if they were his own and I am very satisfied with my new purchase, having found the exact vehicle I was looking for.

Overall, I had a great experience and look forward to recommending “Smittie” and Hagerstown Ford Team to potential car buyers.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Sherry Kennedy, Smittie Smith

My Review of Hagerstown Ford:
All employees were extremely friendly. I have no regrets buying a F150. Smitty made us feel a ease. Sherry was very helpful also. Lovely lady.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Sherry Kennedy, Smittie Smith

My Review of Hagerstown Ford:
I appreciated that the salesman (Smittie) and the management went beyond the normal channels to present my request for a special paint job on my ordered vehicle.

I was disappointed that my color of choice was not available but I understand that this was due to factors beyond the dealership's control.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Smittie Smith

My Review of Hagerstown Ford:
I absolutely enjoyed the entire experience of buying my new truck from Hagerstown Ford. Within a few seconds of entering the showroom, John Smith asked if he could help me with anything. I told him what kind of truck I was looking for and we went from there. At first, as with many, I was skeptical about the Ecoboost V-6 compared to the standard V-8 engine. John allowed me to test drive a V-8 and then the Ecoboost to compare the two vehicles. I thought this was great. Not only did he explain the differences but he allowed me to experience them first hand. Once I drove the Ecoboost, I was a believer. In addition, John had the greatest personality. Talking to him was like talking to a long time friend. I would definitely recommend Hagerstown Ford to friends and family; and especially recommend John Smith as the salesperson.

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