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Sofia Moreno
Sofia Moreno at Mercedes-Benz of Plano
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Sofia Moreno

New Car Sales

Mercedes-Benz of Plano

6455 Dallas Pkwy
Plano, TX 75024

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1 Review of Sofia Moreno

February 11, 2024

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Dishonest, horrible pricing for your trade in, won't even accept KBB. Never again. Feel free to visit them, I never again. More

by fuermen
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Trade-in Experience
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No
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Feb 15, 2024

Mercedes-Benz of Plano responded

fuermen, we are sorry to hear that your trade in experience was less than pleasant. Unfortunately, we do not have a matching file under "fuermen" but we would like to speak with you regarding your experience and work to provide you a vastly improved visit. Our General Sales Manager, Lance Carter wanted his direct contact left behind so that you may reach him at your convenience. Lance may be contacted directly at LCarter@mbplano.com or ‭(972) 309-7806‬ and is anticipating your contact. Talk soon. Take care!

Mar 26, 2024

fuermen responded

This does not fix anything. The way you do business and your trade-in offer does/will not change just because I call

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