Sonic Automotive
Sonic Automotive at Jordan Ford

Sonic Automotive

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Jordan Ford

609 E. Jefferson Blvd.
Mishawaka, IN 46545

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4.6
85 Reviews
4.6

85 Reviews

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85 Reviews of Sonic Automotive

November 16, 2025

Dealership Rating
Employee Rating

Very friendly and professional staff. They made the leasing decision and process very easy and simple. More

by Gratzolni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wendi Burns

November 12, 2025

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Employee Rating

Jordan Ford was very timely in their response to looking at our emergency with our vehicle. Whereas other dealers were not able to get us in for a whole week, Jordan was able to get us in next day. Tanner w More

by rdevlin25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanner

Nov 14, 2025

Jordan Ford responded

Thank you for your positive feedback! We are happy to hear that Tanner was able to assist you and solve your emergency quickly.

November 11, 2025

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Employee Rating

everyone was friendly and kind. I did not have to wait long for the oil change. More

by Mfenton3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 13, 2025

Jordan Ford responded

Thank you for the kind review! We're thrilled to hear our team provided you with efficient and friendly service during your oil change. We appreciate your business and look forward to serving you again in the future!

November 07, 2025

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Employee Rating

I went in for warranty service and was very pleased with the attention given to me by your employees More

by raywentgolfing
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2025

Jordan Ford responded

Thank you for leaving your review! We're glad to hear that you had a positive experience with our warranty service and our team. We strive to provide excellent customer service and we're pleased that we were able to meet your expectations. We appreciate your business!

November 06, 2025

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Tanner was very helpful and polite. My car was repaired quicker than I expected it to be. More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mr. Grummel

Nov 08, 2025

Jordan Ford responded

We're so glad that we were able to go above and beyond your expectations! We hope you have a great day!

October 31, 2025

Dealership Rating
Employee Rating

Excellent service as always from Mike B. 4th vehicle purchased in 6 years from Jordan Ford More

by Agaring
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike B. Used car sales

Nov 04, 2025

Jordan Ford responded

Thank you for your continued loyalty and trust in our dealership, we appreciate your kind words about Mike B. It's always a pleasure serving you and we look forward to many more years of serving your vehicle needs.

October 29, 2025

Dealership Rating
Employee Rating

Jarrid has done a great job. Glad he is there to take care of everything!! More

by k.rizek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2025

Jordan Ford responded

Thank you so much for your kind words! We are thrilled to have Jarrid on our team and we appreciate your continued support.

October 20, 2025

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Employee Rating

Great service, friendly, and a clean facility. Trustworthy and honest. Wouldn't go anywhere else! More

by mwallace005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2025

Jordan Ford responded

Thank you for the amazing review! We are thrilled to hear that our service, friendly staff, and clean facility have earned your trust and loyalty.

October 18, 2025

Dealership Rating
Employee Rating

Normally have very good experience here but this time I picked up car after coolant hose replaced and 2 miles it said low coolant and overheated. Neither of which was true. Further opinion will depend on w More

by dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris, service mgr

Oct 22, 2025

Jordan Ford responded

Thank you for bringing this to our attention. We apologize for any inconvenience and would love to make it right. Please reach out to us directly at 888-869-8689 for continued support. Our team will thoroughly investigate and ensure your car is running smoothly.

Oct 23, 2025

dennis responded

The problem was not anyone's fault, It was just an odd thing that happened with an airbubble that got trapped. Their testing of pressue for leaks etc was proper, the issue was it takes a bit of driving after computer reset to trigger. they found, and extensively checked/tested before finishing car. I give them a good job and thanks

October 15, 2025

Dealership Rating
Employee Rating

The service was great. The people were friendly and helpful. We were in and out on great time. I highly recommend your service department to all our friends. More

by greggbh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2025

Jordan Ford responded

Thank you so much for taking the time to leave us such a positive review! We are so glad to hear that you had a great experience at our service department. We truly appreciate your recommendation to your friends and look forward to serving you again in the future.

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