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Sonic Automotive
Sonic Automotive at Jordan Ford

Sonic Automotive

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Jordan Ford

609 E. Jefferson Blvd.
Mishawaka, IN 46545

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4.6
73 Reviews
4.6

73 Reviews

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73 Reviews of Sonic Automotive

September 29, 2025

Dealership Rating
Employee Rating

Always ready for my appt when I arrive and always great me by name! I always use their service dept. More

by Skizer5020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2025

Jordan Ford responded

Thank you so much for your review! We appreciate your loyalty and are thrilled to hear that our service team consistently meets your expectations.

September 27, 2025

Dealership Rating
Employee Rating

Dave and the finance manager were great. Got me into a lease on a F150xlt in the payment range I could afford. More

by charlessills
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Rose

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Oct 01, 2025

Jordan Ford responded

Thank you for your 5 star review!

September 25, 2025

Dealership Rating
Employee Rating

I’ve been a customer for quite a few years now and the Service department has done an excellent job for me! Chris is the best!! Very, very helpful! Very courteous and personable!! More

by Marlanapowocki1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 26, 2025

Jordan Ford responded

Thank you for your positive feedback! We truly value your loyalty as a customer. Our team, especially Chris, is dedicated to providing excellent service and making sure our customers are taken care of. We appreciate your kind words and look forward to continuing to serve you.

September 24, 2025

Dealership Rating
Employee Rating

Helped me with diagnosing my car for any issues and setting up a payment plan. More

by esaray58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Gamez

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Sep 26, 2025

Jordan Ford responded

Thank you for taking the time to leave us a review! We are happy to hear we were able to assist you with your car and provide a payment plan that worked for you. We appreciate your business and hope to continue providing top-notch service.

September 23, 2025

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Employee Rating

Awesome experience, very knowledgeable and friendly will recommend Jordan to anyone that sales or service or body shop. Amazing More

by Shodge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanner

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Sep 25, 2025

Jordan Ford responded

We're thrilled to hear you had an amazing experience, thank you for trusting us with your sales, service, and body shop needs. We truly appreciate your recommendation to others.

September 19, 2025

Dealership Rating
Employee Rating

Overall great sales and service in both departments. No hassle and friendly staff. Clean facilities. More

by Kcowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 22, 2025

Jordan Ford responded

Thank you for your kind words! We strive to provide great sales and service in both departments with a hassle-free and friendly experience.

September 18, 2025

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Employee Rating

They made it easy to bring in the truck for a recall service. Appreciate the communication with text messages. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 18, 2025

Jordan Ford responded

Thank you for taking the time to leave us a review! We are delighted to hear that our recall service was easy and our text messaging system was helpful. We value your business and look forward to serving you again in the future.

September 16, 2025

Dealership Rating
Employee Rating

Chris was great! He was very attentive to detail. Vehicle returned in a very timely manner. More

by ddsamuelson
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Shuttle Driver

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Sep 18, 2025

Jordan Ford responded

Thank you for the positive feedback, we're glad to hear that Chris's attention to detail and timely service made your experience with us a great one! We look forward to serving you again in the future.

September 16, 2025

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Employee Rating

I always get excellent service at Jordan Ford in Mishawaka IN. I ave leased several cars from them. More

by rjhals1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 18, 2025

Jordan Ford responded

Thank you for being a loyal customer and trusting us with your vehicle needs.

September 11, 2025

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Employee Rating

BEWARE! In 2022 this dealer scammed me into paying too much for a car. I asked them never to contact me again, but they keep contacting me. Stay away from th More

by joshuadpaul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Sep 26, 2025

Jordan Ford responded

We’re sorry to hear about your negative experience. However, after reviewing our records, we’re unable to locate you in our system. We take all feedback seriously and would like to ensure that your concerns are properly addressed.

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