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Sonny Lam
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261 Reviews
261 Reviews
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261 Reviews of Sonny Lam
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May 10, 2024
We had a mix up in which car we were purchasing which delayed and process and changed the price. The dealership resolved the issue to our satisfaction and speedily completed the transaction. Additionall delayed and process and changed the price. The dealership resolved the issue to our satisfaction and speedily completed the transaction. Additionally, we were very impressed with Daniel's knowledge of the vehicle and explanations of the features. More
by HIMARSHA
Other Employees Tagged: Edgar Landeros, Hanzel Fraguere , Daniel
May 10, 2024
They were very professional, well informed and willing to work with us to get a deal that we were happy with. work with us to get a deal that we were happy with. More
by ISAIESPI89
Other Employees Tagged: Hanzel Fraguere , Karim H
May 07, 2024
An amazing experience. They made sure I'm happy with my choice and making the entire process smooth and easy as can be. And they make sure it's a friendly and welcoming env They made sure I'm happy with my choice and making the entire process smooth and easy as can be. And they make sure it's a friendly and welcoming environment, unlike other dealerships from other brands I went to. Was a pleasure for me to get my car here. More
by TALITL83
Other Employees Tagged: Ryan Ozaki, Cyrus Banzil, Hanzel Fraguere
April 25, 2024
Excellent service. Chris Daniels Mike Lee were extremely helpful and made sure they were available while we were in the process of purchasing our new car. The whole tea Chris Daniels Mike Lee were extremely helpful and made sure they were available while we were in the process of purchasing our new car. The whole team was very professional. Great experience. Thank you! More
by ISLANDDREAMER50
Other Employees Tagged: Hanzel Fraguere , Chris Daniels
April 14, 2024
Puente Hills Hyundai is eager to please customers and makes sure they walk away with a car and a deal that is satisfying. makes sure they walk away with a car and a deal that is satisfying. More
by JASONCHOIMA
Other Employees Tagged: Edgar Landeros, Alen Zheng
April 10, 2024
Robert Jefferson was very friendly and communicative and I had a great experience working with him! I had a great experience working with him! More
by KRISTYK108
Other Employees Tagged: Robert Jefferson, Hanzel Fraguere
March 26, 2024
I had an great experience with great service. Everything was a smooth and easy process. Everything was a smooth and easy process. More
by JAIMEKIM93
Other Employees Tagged: Justin Kil, Robert Jefferson, Cyrus Banzil, Steve Chang, Bryan Gonzalez, Paul Kim, Charley Jeong, Harley Kim, Carlos Buendia
February 19, 2024
Sonny could learn a thing or two about sales strategy and customer service. It’s pretty foolish to tell a customer they are wrong when you knowingly know NOTHING about it. Sometimes it’s best to read up customer service. It’s pretty foolish to tell a customer they are wrong when you knowingly know NOTHING about it. Sometimes it’s best to read up on things before you try to make yourself out to be an expert and refusing to listen to your customers. As of Jan. 1st, used EV incentives are to be included at the time of purchase and are done while at the dealership. This $4,000 can be used as a down payment, and is not the same as the old tax credit. I tried countless times to get Sonny to listen to me, and even sent links to the IRS instructions for dealerships to enroll, and he refused to help! He said I needed to go to talk to my CPA and informed me that his dealership (Puente Hills Hyundai) would not be assisting with any tax incentives. What a fool. Don’t waste your time with this place. Their sales manager clearly needs to stop being so arrogant and learn a thing or two about customer service. More
by Nick
