Sonya West
Sonya West at Galleria BMW

Sonya West

Senior Client Advisor

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

Contact Me
5.0
319 Reviews

Sonya West is an award-winning sales and leasing specialist with over 10 years in the automotive industry. Her success is driven by putting her clients at the center of all she does. Her consulting centers around not only clients’ wants but their underlying, and sometimes unspoken, needs. Her favorite quote is, “nobody cares how much you know until they know how much you care.” Nothing gives her more joy than meeting new people, developing new relationships, and putting her new friends behind the wheel of the perfect vehicle. Outside of work, Sonya enjoys anything outdoors and spending time with her 2 rescue dogs. She has always been an advocate for animals in need helping out whether it is carrying food around in her car to donating a percentage of her commission to sponsor Heartworm treatment for shelter dogs. She would love to see pictures of your fur babies. Post on her FB page SonyaWestBMW or email sonya.west@galleriabmw.com

Dealership Experience

8 yrs, 9 mos

Industry Experience

13 yrs, 1 mo

Specialties & Trainings

Facebook - Sonya West BMW

Instagram - Sonya West BMW

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Languages Spoken

English English

Employee Video

5.0

319 Reviews

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319 Reviews of Sonya West

January 12, 2026

Dealership Rating
Employee Rating

Ava was wonderful in solving my issue within one hour of me speaking to her about the specifics. Great customer service! More

by Tmartinez5706
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ava Williams

Jan 12, 2026

Galleria BMW responded

Thank you for the great feedback! We’re so glad to hear that Ava was able to quickly and effectively resolve your issue and provide such excellent customer service. We truly appreciate you taking the time to share your experience and look forward to assisting you again whenever you need us!

January 04, 2026

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Bought a new car at Galleria. Sonya West handled it and did an excellent job. This is the second car she handled for me and both times she was fast and thorough. I have bought abo More

by David F.
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Cody Bowman

Jan 06, 2026

Galleria BMW responded

Thank you, David, for your continued trust and loyalty. We’re thrilled to hear that Sonya West once again delivered fast, thorough, and exceptional service—she’ll truly appreciate your kind words. It means a lot to know that after multiple purchases, our team continues to stand out for being friendly, fair, and efficient. We also appreciate the praise for our service department. Thank you for the strong recommendation and for choosing Galleria BMW.

January 04, 2026

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This is my second BMW purchased with Sonya and it was quick and easy. Sonya answered any questions I had in a timely manner. More

by Raina elder
Recommend Dealer
Yes
Jan 06, 2026

Galleria BMW responded

Thank you, Raina, for choosing us again! We’re so glad to hear that your second BMW purchase with Sonya was quick and easy, and that she was responsive to all of your questions. We truly appreciate your continued trust and look forward to assisting you again at Galleria BMW.

January 01, 2026

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If I had to sum up my experience, I would say phenomenal blessing in motion. From the very first interaction with Sonya W I felt right at home. There was honesty, care, compassion, and a genuine joy that ex More

by Dr. Vanessa L. Phillips
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amy Lancaster , Cody

Jan 02, 2026

Galleria BMW responded

Thank you so much, Dr. Phillips, for your kind and thoughtful review. We’re truly honored that your experience felt welcoming, genuine, and pressure-free from start to finish. Sonya W. will be grateful to know her care and compassion made such a meaningful impact. Thank you for trusting Galleria BMW and for sharing your recommendation—we look forward to welcoming you back.

December 28, 2025

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Sonya was a wonderful person to do business with, by far the best experience I have ever had buying a vehicle. Thanks again to Sonya for making my wife and I's experience a great one. Sid & Mickey Duhon More

by Duhonsj
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Recommend Dealer
Yes
Dec 29, 2025

Galleria BMW responded

Thank you, Sid & Mickey, for sharing such a kind review! We’re thrilled to hear that Sonya provided you with the best vehicle-buying experience you’ve ever had. She truly enjoys taking care of her customers and making the process smooth and enjoyable. We appreciate your trust and look forward to helping you again in the future.

December 26, 2025

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Super fast process. Got the car I wanted for the price I wanted. I will be back to do more business with them. More

by legostar19
Sales Price Transparency
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Recommend Dealer
Yes
Dec 29, 2025

Galleria BMW responded

Thank you for the great review! We’re so glad to hear that the process was quick and that you were able to get the car you wanted at the price you wanted. We truly appreciate your business and look forward to working with you again in the future.

December 23, 2025

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Sonya is incredible in every way. She makes your dreams truly come true and always is responsive. She made my first official big girl purchase very calm and smooth allowing for me to More

by Torikmartinez
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Recommend Dealer
Yes

Other Employees Tagged: Amy Lancaster

Dec 26, 2025

Galleria BMW responded

Thank you so much for sharing this wonderful feedback! Sonya truly is incredible, and we’re so happy to hear she made your first big purchase such a calm, smooth, and exciting experience. Her responsiveness and genuine care for her clients make all the difference. Congratulations on your first big milestone, and thank you for trusting us—we look forward to being here for you again in the future.

December 16, 2025

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This is the 7th 5 series BMW that we have leased. And the 5th one that we leased from Sonya West. We keep coming back to Sonya because we trust her to take care of every detail and get us the best po More

by gfrench7
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert, Ryan Light

Dec 17, 2025

Galleria BMW responded

Thank you for your continued loyalty! We truly appreciate you choosing Galleria BMW again and again for your 5 Series leases. Sonya West is outstanding at what she does, and it’s wonderful to hear how much you trust her to handle every detail and secure the best possible deal. We’re grateful for your continued business and look forward to assisting you for many more BMWs to come.

December 03, 2025

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This is our second vehicle purchase with Sonya West. Sonya works diligently to ensure her customers receive exceptional service and walk away with not only a vehicle, but an overall positive experience More

by KimD.
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Recommend Dealer
Yes
Dec 04, 2025

Galleria BMW responded

Thank you so much for your loyalty and for sharing this incredible feedback! We’re thrilled to hear that Sonya continues to provide exceptional service and makes each visit worth the drive from Louisiana. Her dedication to delivering the best possible experience is something we’re very proud of. Thank you again for your trust in Galleria BMW — and we’ll be sure to pass along your enthusiastic appreciation to Sonya!

November 29, 2025

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Very friendly staff. Negotiated fairly. Only concern was at closing the price was back to pre-negotiated price. I was able to correct it easily, without hassle. I lov More

by Brownra27576
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 30, 2025

Galleria BMW responded

Thank you for sharing your feedback with us! We’re glad to hear that you found our staff friendly and that the negotiation process felt fair. We also appreciate you bringing the closing-price mix-up to our attention — while we’re happy it was resolved quickly and without any hassle, it’s absolutely something we will review internally to prevent future inconvenience. We’re thrilled that you love your new car, and we truly look forward to serving you again in the future. If you ever need anything at all, please don’t hesitate to reach out.

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