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Spencer Ramos

Overview Reviews (229) Inventory (520)

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Spencer Ramos

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Spencer Ramos

Used Car Manager

San Antonio Dodge Chrysler Jeep Ram

11910 I-35
San Antonio, TX 78233

When not at work, my family and I love to go to Medina Lake for fishing, camping and, of course, BBQ. If you haven't tried my BBQ ribs, you haven't lived. And my bone-in Ribeye will make you want to slap yo mama! Clearly, I love to cook, especially for my family. Our house is a Spurs house, period!

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4.6

229 Reviews

Overview Reviews (229) Inventory (520)

Dealership Experience

6 yrs

Specialties & Trainings

Chrysler Certified Consumer Advocate

4.6

229 Reviews

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229 Reviews of Spencer Ramos

May 17, 2024

Dealership Rating

Employee Rating

I greatly appreciate Rolland, Spenser for helping me purchase my rubicon gladiator, it is a fantastic vehicle. Thank you. purchase my rubicon gladiator, it is a fantastic vehicle. Thank you. More

by Tmonilaw

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Roland Johnson, Latzu Lara

Helpful 0

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May 19, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

It's fantastic to hear that Roland and Spencer provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

May 16, 2024

Dealership Rating

Employee Rating

Poor customer service, lying to customers, Bad car servicing also, will not refer or be back servicing also, will not refer or be back More

by Yuvgzo

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Randle Harrelson, Scott Williams, Franklin Miranda

Helpful 1

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May 19, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

May 16, 2024

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Employee Rating

Love the servuce Amador was very nice and answer all our questions,he took the time to explain us questions,he took the time to explain us More

by lucienegron81

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Amador Juarez, Latzu Lara

Helpful 0

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May 16, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

Luciene, Thank you for your business and this review. We're happy to hear Amador and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

May 09, 2024

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Employee Rating

Amazing service and was able to get a fair trade in deal for a newer car! for a newer car! More

by Isaac coronado

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Latzu Lara, Randle Harrelson

Helpful 0

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May 09, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your very kind review, Isaac. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at San Antonio Dodge Chrysler Jeep Ram. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

May 05, 2024

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Employee Rating

Good folks. Bought a demon from them. Would do it again in the future. Thanks Bought a demon from them. Would do it again in the future. Thanks More

by MICHAEL@CERTISTRUCT.COM

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dave Cowgill, Dennis Erazo, Brandy Esteves, Luke Griego, Samantha Houston, Brian Wells, Franklin Miranda, Mark Montz, Antony Thelemann

Helpful 0

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May 06, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

Michael, it's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

May 03, 2024

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Employee Rating

True Hospitality and Transparency. Atmosphere/Customer Service…Great! Sales Reps very knowledgeable in every aspect! The Dodge Family over @ Chrysler-Jeep on 11910 IH-35 N San Antonio Atmosphere/Customer Service…Great! Sales Reps very knowledgeable in every aspect! The Dodge Family over @ Chrysler-Jeep on 11910 IH-35 N San Antonio Tx. is the place . They not only assist you with your wants. They sale you what you need @ budget-able prices! Keep up the Good Work team!!🫡 More

by adrainflint

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tyon Unger, Diontre (Tre) Sanders, Mark Montz

Helpful 0

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May 03, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

April 05, 2024

Dealership Rating

Employee Rating

Drew Cowboy and Sidney were both very professional and transparent. Extremely friendly and kind. We knew exactly what we wanted and they did everything to make it work to our best interest. Best dealershi transparent. Extremely friendly and kind. We knew exactly what we wanted and they did everything to make it work to our best interest. Best dealership experience ever ! We are happy with our purchase and couldn't me any more satisfied. Such an easy smooth process. We will definitely be back in the future and, tell our friends and family about them!! More

by Jessica Aranda

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andrew Galvan, Mark Montz , Sidney Hicklin

Helpful 0

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Apr 05, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

Jessica, Thank you for taking the time to share your thoughts on working with Drew, Sidney, and our team. We're glad to hear we delivered such a great experience! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

April 05, 2024

Dealership Rating

Employee Rating

San Antonio dodge always has the best inventory with incredible deals! They do what they have to to make sure you drive off in a brand new car! So thankful for the staff. The general sales manager, Denn incredible deals! They do what they have to to make sure you drive off in a brand new car! So thankful for the staff. The general sales manager, Dennis was such a great help! Along with my sales person, randle and all the rest of the crew who made my dream come true! Thank you guys for helping me out! More

by Iris Delarosa

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dennis Erazo, Randle Harrelson, Mark Montz, Antony Thelemann, Jasmine Vasquez

Helpful 0

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Apr 05, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

Iris, Thank you for taking the time to share your thoughts on working with Dennis, Randle, and our team. We're glad to hear we delivered such a great experience! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

April 03, 2024

Dealership Rating

Employee Rating

Save your time & energy and stay away from this fraudulent dealership. This people are scammers. fraudulent dealership. This people are scammers. More

by PJONES0115

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Nabil Dayekh, Kyle Curtright, Mark Montz , Sidney Hicklin

Helpful 0

Report | Print

Apr 06, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

Apr 17, 2024 -

PJONES0115 responded

I've returned to the dealership a couple of times to have this issue rectified. Spencer Ramos keeps saying that he's not receiving the receipt for the key replacements. It's weird that the email is not bouncing back and I cc'd myself and my mother and we both received it. This dealership is not professional by no means. Spencer Ramos told me that I would be reimbursed for the keys that had to be gotten in order for me to drive my car and get in and out of. Just refund what is owed.

March 05, 2024

Dealership Rating

Employee Rating

Spencer came through for me when I needed it. He was to the point, didn't try to talk me into anything, and listened to me when I told him what I could & could not afford. I am truly grateful for He was to the point, didn't try to talk me into anything, and listened to me when I told him what I could & could not afford. I am truly grateful for that! Many thanks, Spencer! More

by carrielhaws

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jaylen Murray

Helpful 0

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Mar 05, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

Carrie, We are very happy to have provided you with such a positive experience! Spencer and our team sincerely value your business and look forward to your next visit. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

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