Stacey Short

My husband bout a 2018 Hyunfai Santa Fe Friday January 10th 2026. Not even 24 hours later his check engine light came on. Stopped at Advanced Auto to have the code read. It showed the crankshaft sensor. T 10th 2026. Not even 24 hours later his check engine light came on. Stopped at Advanced Auto to have the code read. It showed the crankshaft sensor. Took it back to service on Monday the 12th. Service visually inspected and saw nothing wrong. Reset the light. It came back on Tuesday. Went back to Service Wednesday and was told to take it to a Hyundai dealer for diagnosis. Took it to Hyundai yesterday Thursday 1/15. They read the code again and said it's low on oil. They topped him off and reset the light. It came back on today so he took it to have an oil change (even though it had been done already before he bought it, supposedly). They located a leak towards the top where the oil is poured in. He then immediately drove to Service again, but again nothing was done other than "take it to Hyundai". He purchased a warranty through you but you will do nothing other than give him the run around. I've heard nothing but good things about Budd Baer, but not for us. Warranty company denied the claim stating it was a "pre-existing" problem that the dealership knew was there! They admitted to the warranty company the issue was known after it went through service but still sold us the car. Now we have a $4000 repair bill for a car he's had in his possession for less than a week. It's been at Straub Hyundai for nearly 2 1/2 months! More

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They were fast and friendly. They communicated well. Made the whole experience pleasant and not painful. They communicated well. Made the whole experience pleasant and not painful. More

by REMARSILI Verified Customer Verified Customer

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This was my 2nd year for an inspection and everything just went beautifully. My car was done way earlier than I thought it would be. just went beautifully. My car was done way earlier than I thought it would be. More

by shari.gabriel Verified Customer Verified Customer

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Budd Bear's service is excellent. People are very nice. They are very thorough and they explain everything they are going to do. People are very nice. They are very thorough and they explain everything they are going to do. More

by MGILLECE1 Verified Customer Verified Customer

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The service was great. It was very quick and efficient. I will definitely be coming back. It was very quick and efficient. I will definitely be coming back. More

by hgamble18 Verified Customer Verified Customer

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Exceptional service! I would never go anywhere else. Stacey was very helpful, and I appreciate her taking the time to answer all of my questions regarding the repair of m I would never go anywhere else. Stacey was very helpful, and I appreciate her taking the time to answer all of my questions regarding the repair of my car. More

by Antoinette Verified Customer Verified Customer

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Stacey always responds and helps me when I have questions about anything. She's a very great asset to ur company and she has alot of knowledge. about anything. She's a very great asset to ur company and she has alot of knowledge. More

by deenalyn25 Verified Customer Verified Customer

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Stacey was great! Service was Fantastic! Great dealership. Would recommend to friends and family. Thanks Service was Fantastic! Great dealership. Would recommend to friends and family. Thanks More

by Josh Verified Customer Verified Customer

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All was good. Don’t be miffed that 5 starts weren't given - perfection is impossible so hence the 4 starts. :-) Don’t be miffed that 5 starts weren't given - perfection is impossible so hence the 4 starts. :-) More

by trose03 Verified Customer Verified Customer

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Great service , great communications and very helpful in getting me the correct repairs on my subaru getting me the correct repairs on my subaru More

by PETE.PLOCKI Verified Customer Verified Customer

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