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Victoria Bruno

Overview Reviews (298)

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Victoria Bruno

Subaru Service Advisor

Budd Baer Subaru

71 Murtland Ave
Washington, PA 15301

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4.9

298 Reviews

Overview Reviews (298)

4.9

298 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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298 Reviews of Victoria Bruno

July 31, 2026

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Employee Rating

I appreciated having a 1on1 with the IT guy who reviewed the features of my Crosstrek and hooked up my phone. the features of my Crosstrek and hooked up my phone. More

by KANCZMARTA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kyle Dugan

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Jul 31, 2026 -

Budd Baer Subaru responded

Thank you for the five-star rating. We’re pleased our technology specialist could guide you through your Crosstrek’s features and set up your phone. We look forward to assisting you again. Budd Baer, the Honest Dealer. Family Owned since 1975. Gregg Cron 724-914-6607

July 30, 2026

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Tori does a great job keeping me informed. Budd Baer is the only place to go in Washington county Budd Baer is the only place to go in Washington county More

by Dan

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Jul 30, 2026 -

Budd Baer Subaru responded

We’re glad our updates kept you informed throughout your Subaru Legacy service. Thank you for choosing us for your maintenance needs. Victoria and our team appreciate your trust and look forward to assisting you again. Budd Baer, the Honest Dealer. Family Owned since 1975. Gregg Cron 724-914-6607

July 24, 2026

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The service was very fast. Plenty of snacks. The restrooms were clean. It was a nice place to wait for your car. Plenty of snacks. The restrooms were clean. It was a nice place to wait for your car. More

by cdsumney

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Jul 24, 2026 -

Budd Baer Subaru responded

We appreciate you sharing how smoothly our service team handled your Subaru and that the waiting area met your needs with snacks and clean restrooms. It’s great to hear the space felt comfortable while you waited. Thank you for your feedback and we look forward to assisting you again. Budd Baer, the Honest Dealer. Family Owned since 1975. Gregg Cron 724-914-6607

July 21, 2026

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All good Tori was the best Thanks for your work and saving the warranty Jerry Rodgers saving the warranty Jerry Rodgers More

by rodgersjt

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

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Jul 21, 2026 -

Budd Baer Subaru responded

We’re glad Victoria could help preserve your Subaru Outback warranty and keep your service running smoothly. We appreciate your five-star feedback. Please reach out if we can assist you again. Budd Baer, the Honest Dealer. Family Owned since 1975. Gregg Cron 724-914-6607

July 21, 2026

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Quickly able to diagnose my problem. Friendly staff and very satisfied with the result. five stars. Friendly staff and very satisfied with the result. five stars. More

by rkbbirdclub

Verified Customer

Recommend Dealer

Yes

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Jul 21, 2026 -

Budd Baer Subaru responded

Thank you for sharing that our team quickly diagnosed your Subaru Crosstrek and provided friendly service. We’re glad you’re satisfied with the result and look forward to assisting you again. Budd Baer, the Honest Dealer. Family Owned since 1975. Gregg Cron 724-914-6607

July 14, 2026

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Staff is very pleasant and helpful. The place is clean. I just think that if you’re getting work done that they should waive the diagnostic fee especially when it’s costing over $1000. The place is clean. I just think that if you’re getting work done that they should waive the diagnostic fee especially when it’s costing over $1000. More

by TERRYTRAC

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Nina Autry, Stacey Short

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Jul 14, 2026 -

Budd Baer Subaru responded

Terry, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Budd Baer, the Honest Dealer. Family Owned since 1975. Gregg Cron 724-914-6607

July 05, 2026

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This dealership checks all the boxes for a consumer friendly business. Service appointments are easy to schedule whether online or by phone. Reminders are sent for upcoming appointments. The menu of au friendly business. Service appointments are easy to schedule whether online or by phone. Reminders are sent for upcoming appointments. The menu of automobile services are clearly listed with the appropriate costs and controlled by the consumer. The dealership is immaculate and a waiting area is comfortable. Snacks are available. But the most valuable asset is the staff. I have always been welcomed with courtesy and patience. This was especially important when an emergency repair was needed. I have purchased my Subaru vehicles from this dealership for several decades. Budd Baer has also listened and never tried to sell me the “extras”, when they weren’t warranted. I will remain a loyal customer because this dealership has kept true to its values for more than one generation. More

by ROYCELYN00

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

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Jul 05, 2026 -

Budd Baer Subaru responded

What a pleasure to read about your experience. We’re glad that scheduling your Subaru Forester service was straightforward and that our team’s patience during your emergency repair stood out. Victoria and the team appreciate your decades of loyalty and look forward to keeping your Forester running smoothly. Budd Baer, the Honest Dealer. Family Owned since 1975. Gregg Cron 724-914-6607

July 01, 2026

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Great people, always professional and personal. No hassles from anyone from service through sales. I bought 2 cars and brother in law and friend each bought a car after us. No hassles from anyone from service through sales. I bought 2 cars and brother in law and friend each bought a car after us. More

by mike l

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Dylan McGinty, Vickie Kubin, Jimmy Thompson, Nina Autry, Stacey Short, Brandon Comfort, Chad Layhue, Skyler Martin , Christine in sales

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Jul 01, 2026 -

Budd Baer Subaru responded

How wonderful that our team could deliver professional and personal care during your Subaru Forester service and vehicle purchases. We’re honored you chose us for two cars and have referred your brother-in-law and friend. Thank you for your trust in our team and Subaru; we look forward to serving you all again. Budd Baer, the Honest Dealer. Family Owned since 1975. Gregg Cron 724-914-6607

July 01, 2026

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Very pleased with the start to finish service we've always received at Budd Baer. This is our third new vehicle purchase and each time as been a fair, professional, and friendly experience. always received at Budd Baer. This is our third new vehicle purchase and each time as been a fair, professional, and friendly experience. More

by bbrudnock

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Ed Mialki, Donal Smith, Deborah Stonemark

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Jul 01, 2026 -

Budd Baer Subaru responded

It’s wonderful to hear that every time you’ve purchased a new Subaru, our team delivered a fair, professional, and friendly experience from start to finish. We appreciate your continued trust and look forward to working with you again. Budd Baer, the Honest Dealer. Family Owned since 1975. Gregg Cron 724-914-6607

June 25, 2026

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Always great service at BB. No surprises and reasonable. I wish the Legacy was not cancelled. No surprises and reasonable. I wish the Legacy was not cancelled. More

by g.v.gaydosh

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vickie Kubin, Jimmy Thompson, Nina Autry, Stacey Short, Brandon Comfort, Chad Layhue, Skyler Martin

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Jun 25, 2026 -

Budd Baer Subaru responded

We’re pleased to hear that your visits are straightforward and affordable. We understand how disappointing it can be that Subaru ended the Legacy. When you’re ready to explore other Subaru models, we’d be happy to help you find a vehicle you’ll enjoy. Budd Baer, the Honest Dealer. Family Owned since 1975. Gregg Cron 724-914-6607