Stacy Derutte

Very friendly and helpful service department, clean & efficient employees. Never had a bad experience with anyone efficient employees. Never had a bad experience with anyone More

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Personalized service. Very professional. They took time to go over everything they looked at and I felt confident that they cared about doing great work. Very professional. They took time to go over everything they looked at and I felt confident that they cared about doing great work. More

by ACORD303 Verified Customer Verified Customer

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Always very efficient and helpful! Laura was very kind and super fast today! I always recommend Granger to everyone. Laura was very kind and super fast today! I always recommend Granger to everyone. More

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It was friendly and very good service. Appreciate the speed of service at the quieting time. Appreciate the speed of service at the quieting time. More

by MATHEWKC2003 Verified Customer Verified Customer

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Your ability to inform and update the customer was absolutely terrible.it was pathetic that it took over 2 weeks to replace a simple part just to get the vehicle back and it still have the same issue. absolutely terrible.it was pathetic that it took over 2 weeks to replace a simple part just to get the vehicle back and it still have the same issue. I will not recommend you to anyone More

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Stacy was horrible at communicating , never called back, assured to call back for pricing and never did. I called the deal several times and most of the times she would be the one to answer and was very qui assured to call back for pricing and never did. I called the deal several times and most of the times she would be the one to answer and was very quick to either put you on hold and hang up or say something very fast and hanged uo before you even got to say a word. Was never clear with pricing and got hit with ridiculous fees that were not stated from the beginnning. When finally given a price was when i was very upset and. To my surprise the fee i was told over the phone went up by over $100 in credit card fee and micellaneous fees that got added on when i picked up my car. Car was going to be there 2 hrs or over night and ended up with them 4 days because i couldnt get a hold of anyone long enough to give me information or a call back. I got things checked that i didnt ask for. At the end of the day i was very unhappy and ended up paying $400 + for absolutly nothing and was still asked if i could approve more hours. More

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Had transmission go bad and they got me in and out within a week just like they said. Would recommend granger to anybody!! 🙏 a week just like they said. Would recommend granger to anybody!! 🙏 More

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Called w/check engine light on. Stacy had me bring it immediately so we could get accurate code read, because the last time it came on it dropped the code before I could get it in. Stacy had me bring it immediately so we could get accurate code read, because the last time it came on it dropped the code before I could get it in. She took care of all the warranty paperwork. They had my parts in overnight and I had my car back in a couple days. More

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Personal quick service. They do need to change multipoint inspection to include opening battery covers to check for corrosion. I was left stranded with a dead battery They do need to change multipoint inspection to include opening battery covers to check for corrosion. I was left stranded with a dead battery 2 weeks after last visit when my battery died! Corrosion on battery would have warned me I needed to check battery! And I’d have bought battery’s dealership! More

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Excellent service, friendly staff, I enjoy going there for my truck. I highly recommend Granger’s service! for my truck. I highly recommend Granger’s service! More

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