Stephanie Lavastida
Stephanie Lavastida at Brickell Buick & GMC
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Stephanie Lavastida | Page 29

Service Advisor

Brickell Buick & GMC

665 SW 8th St
Miami, FL 33130

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4.6
288 Reviews
4.6

288 Reviews

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288 Reviews of Stephanie Lavastida

October 15, 2021

Dealership Rating
Employee Rating

Went for service on my 2020 GMC Acadia, the employees were attentive and professional, the waiting was a little more than what I expected but overall the service was good. More

by TAD2511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2021

Brickell Buick & GMC responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

October 13, 2021

Dealership Rating
Employee Rating

A high level professional experience to make life easier for everyone concerned about their issues. More

by jarambeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2021

Brickell Buick & GMC responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

October 12, 2021

Dealership Rating
Employee Rating

Excelente servicio y atención. El personal de Brickelll Buick & GMC cumple con las medidas sanitarias establecidas por la pandemia del COVID-19 y ahora ofrece servicio de transportación mientras tú carro r More

by anisleys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yesenia Sesin , Jose Delgado , Jonathan Diaz, Onix Hernandez

Oct 19, 2021

Brickell Buick & GMC responded

Hola, nos alegra leer una excelente reseña sobre Brickell Buick & GMC. ¡Valoramos sinceramente su negocio y esperamos su próxima visita!

October 06, 2021

Dealership Rating
Employee Rating

The attention was proffesional and confortable. The team trys to solve the peoblem as soon as possible. More

by mysol1119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yesenia Sesin , Jose Delgado , Jonathan Diaz, Onix Hernandez

Oct 11, 2021

Brickell Buick & GMC responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 01, 2021

Dealership Rating
Employee Rating

Excellent service. Friendly staff. The service staff goes above and beyond to help the customer feel satisfaction. More

by APWITH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2021

Brickell Buick & GMC responded

Dear Customer. Thank you so much for your feedback! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. You might soon receive a survey concerning your service experience. This is my Team’s Report Card to the manufacturers. Survey asks if you were Completely Satisfied. Anything less in this box will be a failing grade for my Service Team. If for any reason you do not feel you can give my Team a Completely Satisfied grade, Please do not hesitate to contact me personally. Please come see us for any future needs. We hope you have a great day! Warmest regards Onix O Hernandez Service Director Brickell BUICK/GMC Division of BRICKELL MOTORS 665 SW 8th Street, Miami FL 33130 Office: 305.777.2822 Email:Onix.hernandez@brickellmotors.com www.BrickellBuickGMC.com www.BrickellMotors.com.

October 01, 2021

Dealership Rating
Employee Rating

Greatly overcharged and used ridiculous scare tactics as cheap used car salesman type cohesion. If I had other options to fix my car I would’ve. They did return calls and keep me updated but that was hardly More

by YOGASAFARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

September 20, 2021

Dealership Rating
Employee Rating

Very cordial, Stephanie was professional and provided follow up calls while the car was in the shop to notify the status More

by duguccio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 24, 2021

Brickell Buick & GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Brickell Buick & GMC! We look forward to your next visit! Take care!

September 11, 2021

Dealership Rating
Employee Rating

I complained about my radiator fan being on when the vehicle is off. I spent $5400.00 USD on this and other issues. I ended up having to bring the vehicle back for the same issue. Pure utter incompetenc More

by jarambeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 24, 2021

Brickell Buick & GMC responded

Dear Jarambeau, I apologize for your poor experience, would you please reach out to me so I may better assist? Warm regards, Mario R. Diaz, GM Mario.Diaz@BrickellMotors.com

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