"Awesome saleswoman "
I Worked with Stephanie Massengale to purchase a vehicle for my 16 year old son. She was very kind and helpful. She even purchased some cookie dough from my son for a track fundraiser. Stephanie was very honest and upfront. She made the whole car buying experience very pleasant. I would definitely work with her again.
"I will be back to North Coast Auto Mall!"
Stephanie was amazing! I called the day before, and she kept in contact with me until I get into the dealership. I found a car at a price that I could not beat, and along with her and all the other employees they made it possible for me to drive off the lot with the car that day. Any problem that we came across Stephanie handled accordingly, and made sure it got taken of. She was so genuinely kind! I was extremely satisfied with my experience here, and will be back!
"My new car "
I am very please with my new vehicle and when purchasing my next vehicle I have no problems and going back.I know everyone's experience is different but I had I didn't have any problems
"Car shopping made easy!"
Stephanie took her time to show me cars that best fit my needs & was very knowledgeable with answering any of my questions or concerns. Both sales associates willingness to help made me feel confident in my purchase with north coast auto mall & it was a pleasure doing business with them!
- Willie Hoyle
I really wasn't planning on buying a vehicle, but the great customer service that was given changed my mind. Stephanie answered all my questions and gave me the space is needed to make my decision. Once I decided on what vehicle I wanted, Stephanie and the team went over and beyond to ensure I was comfortable with making the final decision on my purchase.
"IT SOUNDED LIKE WALL STREET, YELLING BACK AND FORTH!"
STEFANNIE is very understanding and knows her job. She keeps in contact and will answer her calls. I would deal with her again BUT at a different dealership.
Good sense of humor and had a very entertaining time. It took some time to get my car BUT IF IT WASN'T HER GOOD ATTITUDE AND KNOWLEDGE I WOULD'VE WENT SOMEWHERE ELSE. You did a great job and thank you!!!!!! Sure hope you're appreciated cause saleswomen like you are far and very few!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Yes I've brought cars in the past and I felt very comfortable with her!
AMEER is your numbers man. Did a great job at financing!! He spent a lot of time on my interest that was a 9.7 and brought it down to 4.27. He didn't give up until he found the best rate that I was happy with. Ameer I truly thank you and appreciate everything you did for me. I hope the company appreciates what you do for them and how much of an asset you are. THANK YOU SO MUCH!!!
"Great Experience with Stephanie."
- Neal Veon
We worked with Stephanie Massengale who put us into a very nice Cadillac. We had a great experience with Stephanie and would recommend her to anyone. She is very knowledgeable, kind, and efficient. She listens to what you want and makes great recommendations. We will be returning next time we are looking for another vehicle.
Stephanie was the bomb. I'm glad I had her as my salesperson to help me. She got the job done. She was very positive and really cared about what I wanted
"Best car buying experience yet!"
Stephanie was amazing! Communicated with me prior to me going to the dealership. I freed up from work a day before our original appointment so I decided to go in without an appointment. She warned me that she'd be busy but assured me she'd get me taken care of. Once I got there and we got started, she was juggling multiple customers, including myself but I never felt less important than her other clients. I'm sure her other clients felt the same. Had a smile on her face the whole time and seemed to genuinely enjoy what she does. The finance lady (don't remember her name, sorry) was very nice and explained everything to a T. Multiple employees congratulated me on my purchase and shook my hand, made me feel appreciated. When I was the one who appreciated them! This is my 7th car and I've never had an experience like this one. I'm a former retail sales manager so I tend to have high standards when it comes to any kind of interactions with sales people and they did not disappoint at all. I definitely recommend North Coast Auto Mall in Akron, they love what they do and their customers seemed to appreciate them as well. (I KNOW I DO!) Thanks, Stephanie and co!!!!
"super easy place to buy a car"
Stephanie was great to work with. Stayed til 10:30 to get the deal done. Financing was super easy. I had a pretty easy time of it.