Stephen Garlatta
Stephen Garlatta at Walter's Audi

Stephen Garlatta

Audi Brand Specialist

Walter's Audi

3210 Adams St
Riverside, CA 92504

5.0
70 Reviews
5.0

70 Reviews

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70 Reviews of Stephen Garlatta

March 28, 2024

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Employee Rating

They just started construction in the showroom but did their best to keep things clean and quiet in the offices. More

by Steph in Space
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Villasenor, Freddy Lopez

Mar 29, 2024

Walter's Audi responded

Steph, Providing immaculate service is so important to us here at Walter's Audi and we are glad that our teams efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that they did their best to keep things clean and quiet because of the construction. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

March 04, 2024

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We were greeted by friendly courteous salesmen. Our experience with everyone we encountered was pleasant. More

by Darrenmarcoux
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bryan Villasenor

Mar 04, 2024

Walter's Audi responded

Darren, We are grateful for you leaving us this flawless review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with 5-star service. We are pleased to know that they were friendly and made your car buying experience here at Walter's Audi pleasant. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

February 18, 2024

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Today I have bought a new car with Stephen and it was a great experience! I will go back to him all the time now. Everyone who helped during this process made it very easy and smooth. Thank to Kevin as wel More

by Dominique
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 20, 2024

Walter's Audi responded

Dominique, Providing stellar service is so important to us here at Walter's Audi and we are glad that Stephen's and Kevin's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that they made your car buying process very easy and smooth. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

February 03, 2024

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Stephen Garlatta was great to work with and really went above and beyond to secure our desired car and ensure top quality. He was personable and attentive with us. Stephen kept us well informed during More

by Rgabriella7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Benedict

Feb 05, 2024

Walter's Audi responded

We greatly appreciate you for leaving Stephen this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Stephen could provide you with top notch service. We are delighted to know that he was personable and attentive. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Audi team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

November 25, 2023

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Stephen Garlatta did a fantastic job! Management is always kind and takes great care. I keep coming back for a reason, between sales and service, they are legendary! More

by Brian K.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bolden, Bryan Villasenor

Nov 27, 2023

Walter's Audi responded

Brian, We greatly appreciate you for leaving Stephen this stellar review! We are honored to have had the opportunity to work with you and we are glad that Stephen could provide you with top notch service. We are delighted to know that he was kind and takes great care of you. It is and honor to have earned your confidence and loyalty in us here at Walter's Audi. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

October 11, 2023

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A special thank you to Rob Benedict and my Dad Brian Finn for helping me find a car that was perfect for me! Rob was very down to earth, nice and professional. He helped me get setup in order to go home with More

by Jessica F
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bolden, Stacy Samuel, David Yi, Rob Benedict , Sam Kashani, Gloria Medina, Brian Finn

Oct 12, 2023

Walter's Audi responded

Jessica, Thank you for choosing Walter's Audi and for leaving Rob, Gloria and David this stellar review! We are honored to have had the opportunity to work with you and we are glad that Rob could provide you with top notch service. We are pleased to hear that he made sure you were setup so you could go home with the vehicle that you really wanted. Please do not hesitate to let us know how we may be of further service to you. We warmly congratulate you on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

August 22, 2023

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Employee Rating

The service I received from Alejandro Luna was great. I didn't havebwait a long time to check in my car. More

by Davenport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Luna

Aug 23, 2023

Walter's Audi responded

Thank you for your positive review! We are happy to hear that Alejandro could provide you with quality and efficient service. It is our pleasure to assist you in any way possible. We hope that you continue to choose us here at Walter's Audi for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

August 12, 2023

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Stephen Garlatta Was incredibly helpful and making me feel secure and my purchase of a 2019 Audi Q7. The dealership was very accommodating. The entire staff was very nice and they made sure that I had ev More

by tracerx941
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2023

Walter's Audi responded

Thank you so much for your excellent review! We are so glad that Stephen and the team could provide you with 5-star service. Your satisfaction means so much to us. We warmly congratulate you on your new 2019 Audi Q7- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

June 24, 2023

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Stephen Garletta was very helpful and professional, he answered all of our questions and went above and beyond our expectations. However we were not very happy with the finance department Bryan Villesnor More

by cnotes4
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Kevin Bolden, Bryan Villasenor

Jun 27, 2023

Walter's Audi responded

Thank you for the feedback here. I can understand why you could see this from that perspective but I can assure you that this was just a simple error. I sincerely apologize for the error and have taken measures to avoid this in the future. I also appreciate the kind words about Stephen; thank you. I will have a member of our management team reach out to you to see what more we can do to make this right. John Scholz General Manager Walter’s Audi (951) 441-6183

June 23, 2023

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Stephen Garlatta was very helpful and pleasant to work with! This is our second purchase with Audi of Riverside. We are very happy with our experience with them. . More

by longdawg77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Villasenor

Jun 26, 2023

Walter's Audi responded

Thank you so much for your positive review! We are honored by your repeat business, and we are so glad that Stephen could provide you with top-notch service. Your satisfaction means so much to us. We warmly congratulate you on your new Audi- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

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