Stephen Plona | Page 17
Sales & Leasing Consultant
Secor Volvo Cars
575 Broad Street
New London, CT 06320
Dealership Experience
35 yrs, 5 mos
Industry Experience
40 yrs, 1 mo
182 Reviews
Write a Review182 Reviews of Stephen Plona
June 23, 2018
Courteous, helpful and knowledgeable Charlie Secor was the first “saleman” I met while picking up my 2007 SAAB after it was serviced. I knew I needed to buy a new car, what I needed in a Charlie Secor was the first “saleman” I met while picking up my 2007 SAAB after it was serviced. I knew I needed to buy a new car, what I needed in a car and how much I wanted to pay. Charlie suggested I look at the Volvo V60. There were 5 previously owned V60s for me to try driving. They met all of my requirements, so I decided on one and picked it up two days later. Steve Ploma gave me an hour long tutorial on all of the amazing electronic features on the car (most of which I forgot as I drove away - but there is an instruction book to read for review!). Anthony helped me sign my life away and was very thorough with the paperwork for out-of-state registration, etc. The Volvo team made this car purchase an easy, pleasant one and I look forward to their continued support should any problems arise or as service is needed. More
Other Employees Tagged: Julie Mei , Bob Doyle
June 20, 2018
Purchased previously owned Volvo XC70 Thank you. You were very helpful and delivered a beautiful clean car. Special thanks to Steve Plona and each of the others that helped us. Thank you. You were very helpful and delivered a beautiful clean car. Special thanks to Steve Plona and each of the others that helped us. More
Other Employees Tagged: Diane Gebhard , William Damberg, Bob Doyle
June 16, 2018
Purchase of previously owned Volvo XC70 Thank you Secor Volvo for your support in our purchase of a previously owned Volvo XC70. The sales support of Steve Plona (and others of the Secor st Thank you Secor Volvo for your support in our purchase of a previously owned Volvo XC70. The sales support of Steve Plona (and others of the Secor staff) was superb. The car we selected was spotless and in great mechanical condition. Special thanks to Steve Plona. He made sure we understood all aspects of the purchase and took time to explain all the features of the vehicle to us. Diane Gebhart helped us find the right car for our needs. We have done business with Secor for many years with several Volvos and have always been very satisfied. This experience was no exception. All aspects of this dealership work together in making sure that our experience in this transaction was satisfying in every respect. Sincerely, Jon and Judith Warn More
Other Employees Tagged: Diane Gebhard , William Damberg, Bob Doyle
June 12, 2018
The BEST!!! Terrific people who are loyal and trustworthy and really helpful. They went out of their way to help us buy what we wanted. They delivered the car whe Terrific people who are loyal and trustworthy and really helpful. They went out of their way to help us buy what we wanted. They delivered the car when we wanted and did everything necessary to make our transition SMOOTH!!! For years we have depended on them for service on our other Volvo and our Saab and they never let us down. Really recommend this Dealership. More
Other Employees Tagged: Bob Doyle
June 11, 2018
Love this dealer! We traded our Mersades for the ‘16 XC 90 little did we know that the dealer experience would be the high-light. I have never had a service departm We traded our Mersades for the ‘16 XC 90 little did we know that the dealer experience would be the high-light. I have never had a service department who listens to my concerns and acts on them as Seacor does. We have special car requirements because my wife is wheelchair bound. The XC 90 is the best vehicle, short of a handicap van, to provide for our needs. My wife does not want a specialized vehicle. W We just had Seacor detail the car after use of 2 1/2 years. It looks like new. More
Other Employees Tagged: Eric Weiss , Nick Rose
May 30, 2018
Great Service As always I was very satisfied with the service at Secor Volvo.. The staff is helpful, courteous and knowledgeable, Tthe service is fast and error f As always I was very satisfied with the service at Secor Volvo.. The staff is helpful, courteous and knowledgeable, Tthe service is fast and error free and the vehicle is clean and ready to go when prompted. More
Other Employees Tagged: Eric Weiss , Nick Rose
May 30, 2018
Excellent service to repair my goof I goofed and put house cleaner in the washer fluid fill (in my defense, the bottles are identical). I was able to make an appointment online during a I goofed and put house cleaner in the washer fluid fill (in my defense, the bottles are identical). I was able to make an appointment online during a holiday weekend. Unlike experiences at a previous brand, the Volvo system works perfectly! They went as far as to pick me up, 35 min away, so that I could get my car back sooner. Services were performed quickly. Car was washed and vacuumed for me (a pleasant surprise). Service manger, sales manager and my salesman all stopped me to say hello and make sure I was happy. More
Other Employees Tagged: Diane Gebhard, Eric Weiss, Julie Mei , Stephen Cardoza, William Damberg, Bob Doyle, Nick Rose, Erica Symonds, Douglas Thomas
May 29, 2018
Great Experience First time car owner and The dealerships was very helpful and straight to the point. Steve and Antony are really kind and helpful people. I would def First time car owner and The dealerships was very helpful and straight to the point. Steve and Antony are really kind and helpful people. I would definitely recommend going here. More
May 22, 2018
Very professional Due to the parts availability - In this case the Cat. Converter had to be brought in from Australia-. I was given a loaner for the duration which ulti Due to the parts availability - In this case the Cat. Converter had to be brought in from Australia-. I was given a loaner for the duration which ultimately was close to a month. Much appreciated!! More
Other Employees Tagged: Eric Weiss, Julie Mei
May 17, 2018
Warranty repair Needed repair to washer fluid hose. Was able to wait while car serviced.Easily obtained a convenient appointment and repair complteted in estimated ti Needed repair to washer fluid hose. Was able to wait while car serviced.Easily obtained a convenient appointment and repair complteted in estimated time. Good explation of problem found. More
Other Employees Tagged: Nick Rose