Stephen Scott Mankin
Stephen Scott Mankin at Subaru of Pembroke Pines
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Stephen Scott Mankin

Master Certified Service Advisor

Subaru of Pembroke Pines

16100 Pines Boulevard
Pembroke Pines, FL 33027

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rated
98 Reviews

Dealership Experience

11 yrs, 4 mos

Industry Experience

11 yrs, 4 mos

Specialties & Trainings

Master Cetified Service Consultant

ASE Certified Service Consultant

View more specialties & trainings
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rated

98 Reviews

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98 Reviews of Stephen Scott Mankin

January 29, 2024

Dealership Rating
Employee Rating

Be careful with Service Department and one of the Service advisor name JS TERRIBLE SERVICE ! More

by import-export
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 12, 2024

Subaru of Pembroke Pines responded

Would you consider sharing further details about your experience? I want to address your concerns, but I will need more information to do so. I look forward to hearing from you. Thank you, Rosalie Marti - Service Manager - 954-443-2500

February 25, 2021

Dealership Rating
Employee Rating

Did great job. Everything was clearly explained and executed in timely manner. Car was clean and respected. Dealership was clean and COVID safe. Will come back for service again. More

by CJV024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 19, 2021

Dealership Rating
Employee Rating

Best service experience with everyone involved. Steven, Elba, Jaime, Joe. what a team. Thank you for always taking care of me. I will always come by here for service. If you have a Subaru you should too, More

by Shanita Medina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 06, 2021

Dealership Rating
Employee Rating

Joe Salerno continues to exceed my expectations. He goes the extra mile to satisfy his client. So far, for me it is worthwhile drive 22 miles to your dealership More

by americasrep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

January 29, 2021

Dealership Rating
Employee Rating

You guys provide fantastic service! I love that each time I bring my car and you guys wash it for me. It’s a pleasure to do business with you. More

by TEGALOS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

January 16, 2021

Dealership Rating
Employee Rating

As always a very nice experience, helpful people ready to assist with any issue or concerns. Not happy that I have to write 25 words or more. On this survey! The rest is awesome. More

by rmestril
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

January 06, 2021

Dealership Rating
Employee Rating

Very pleased with the courteous and professional treatment received by service team. Juan Carlos was very helpful with my issues and solved promptly. Felt comfortable with COVID precautions taken More

by gmayer2447
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sean O'Grady

December 20, 2020

Dealership Rating
Employee Rating

Sales and finance dept worked hard to craft a deal we could afford. We are grateful for their patience, professionalism, and courtesy. Service dept A-one More

by leaf009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 11, 2020

Dealership Rating
Employee Rating

Service was excellent, and car was super clean, when I got it back. The time in and out was very quick, looking forward to see you guys in the New Years More

by ulysses9
Recommend Dealer
Yes

November 29, 2020

Dealership Rating
Employee Rating

I had scheduled an appointment for a recall on my Subaru. They had informed me when I made the appointment it would take 2-2.5 hours to complete. Once I got there they let me know that it was going to take More

by Less Track
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jan 11, 2021

Subaru of Pembroke Pines responded

I'm sorry to hear that we haven't earned your five-stars. I would like to see what I can do to make things right. Would you please call me at your earliest convenience? Thank you, Chris Vazquez - Service Manager - 954-443-2500

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