My Review Of Park Place Lexus Plano:
Having been a long time service customer of Park Place Lexus Plano, it was an easy decision to visit them when it came time to lease my wife a new car. As a service organization, they had continually demonstrated a level of expertise and customer service that was second to none. And, I'm very pleased to say our experience on the 'Sales' side of the dealership was equally as impressive (if not better).
From the beginning our salesperson, Stephen Wedderburn, was in top form. Through appropriate questioning, he accurately determined the vehicle best suited to our needs. He then proceeded to show us several models of that vehicles, allowed us to test drive them, patiently answered all of our questions and offered invaluable insight that was critical in helping us to make our decision. He then thoroughly (and very patiently) went through the various financing options that were available to us and expeditiously took care of the required paperwork to wrap everything up. The hand-off process to our finance manager was smooth and efficient and the sales manager stopped by to introduce himself as well. It was a very effective and appreciated use of our time. If you're looking for someone who will shoot straight with you and put your best interests at the forefront, don't hesitate to contact Stephen as he is a class act.
Buying/leasing a new car is not, in reality, a one-time singular event but rather the beginning of a long-term, potentially dramatically impactful relationship. I look for unmatched quality, not just in the vehicle, but in the experience my family will have as owners in the years to come. This is a critical and non-negotiable aspect of the ongoing covenant that is formed with the dealership and it's employees when we pick up our new vehicle. Park Place Lexus Plano has continually shown my family and I a level of respect, regard and commitment to excellence that is a rare thing in the new car arena these days. I very much look forward to picking up my new car very soon.
Was this review helpful to you?
Yes | No