Steve Alesse
Steve Alesse at Nucar Chevrolet of Lowell
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Steve Alesse | Page 2

General Manager

Nucar Chevrolet of Lowell

831 Rogers St
Lowell, MA 01852

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4.4
25 Reviews

Dealership Experience

11 yrs, 4 mos

4.4

25 Reviews

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25 Reviews of Steve Alesse

March 09, 2024

Dealership Rating
Employee Rating

I appreciate your team upselling me on the extended warranty which noone can provide me information on nor give me their contact information. Please note I purchased this vehicle approximately 6 months More

by Alley B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 12, 2024

Nucar Chevrolet of Lowell responded

We acknowledge your review and are currently looking into the events you’ve detailed.

March 03, 2024

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Employee Rating

Extremely expensive and unnecessary when it comes to service. Sales department will upsell you on everything then not provide information on the warranty they sell you. Place is a joke, no accountabilit More

by aboisvert978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 05, 2024

Nucar Chevrolet of Lowell responded

Please contact me at your earliest convenience so that I can understand your issue and get you the help that you need. Sincerely, Steve Alesse, General Manager

March 03, 2024

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For the most part, it’s a pretty good dealership, people are usually friendly. But I don’t think it should take 2 hours for an oil change to be completed. Also, when I showed up for my appointment, I was to More

by AuntieSassy4
Recommend Dealer
Yes
Mar 06, 2024

Nucar Chevrolet of Lowell responded

Thanks for your great review. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I'm glad that this was the case for you. Please let us know if there's anything else we can do for you. - Steve Alesse, General Manager

January 19, 2024

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Great experience Pedro makes it super easy. This is my 2nd car purchased here and I’ll be back for my 3rd More

by Angelo P
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jan 22, 2024

Nucar Chevrolet of Lowell responded

Thank you for leaving us this great review, Angelo. I am very happy to hear that Pedro could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! - Steve Alesse, General Manager

December 01, 2023

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Great job on my car great mechanics especially scott and Dylan .. everyone is very friendly… More

by SERIOUS2
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Service Time
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Recommend Dealer
Yes
Dec 04, 2023

Nucar Chevrolet of Lowell responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day. - Steve Alesse, General Manager

November 30, 2023

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This is my second colorado from Lannon Lowell. I've had good experiences each time. Pedro has been excellent. More

by BOB-DOYLE
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Steve Stempien, Pedro Luna

Dec 01, 2023

Nucar Chevrolet of Lowell responded

Bob, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. - Steve Alesse, General Manager

November 28, 2023

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I bought many cars over the years and the interaction all the way through the sale was outstanding. No surprised and they delivered exactly what they said. More

by ED_DEVITO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 29, 2023

Nucar Chevrolet of Lowell responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. - Steve Alesse, General Manager

November 15, 2023

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They will do the bare minimum and have no interest or knowledge about electric vehicles. More

by MIKE@MIKERUSHTON.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 17, 2023

Nucar Chevrolet of Lowell responded

I am very interested in getting some additional feedback if I could. We are committed to offering our electric vehicle customers a great service experience, and ongoing input and training is an important part of that process. Any insight to your dissatisfaction with your experience with us would be greatly appreciated. Steve Alesse, General Manager

November 08, 2023

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Great crew and friendly service from everyone involved in the buying process Pedro is the best More

by WINGSDT57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pedro Luna

Nov 09, 2023

Nucar Chevrolet of Lowell responded

I loved reading this review! Happy customers are our aim, and it appears Pedro really hit the bullseye. I’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. - Steve Alesse, General Manager

October 20, 2023

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Employee Rating

They are always very accommodating to me and try to give me the best deal possible. The sales team is couteous and helpful More

by NI22
Recommend Dealer
Yes

Other Employees Tagged: Pedro Luna

Oct 23, 2023

Nucar Chevrolet of Lowell responded

First and foremost thank you so much for leaving this fantastic review! At Nucar Lannan Chevrolet of Lowell, our team will do whatever it takes to make sure our guests get the best deal. I hope you are continuing to enjoy your new ride and can't wait to see you again soon! - Steve Alesse, General Manager

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