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Steve Brown
Steve Brown at Ken Ganley Kia Alliance

Steve Brown

Service Advisor

Ken Ganley Kia Alliance

2010 W State St
Alliance, OH 44601

4.8
17 Reviews

Hi, I’m Steve! With 24 years of experience as a Service Advisor, I’ve seen it all—and I’m always here to help make your experience as smooth and hassle-free as possible. I take pride in offering honest advice, clear communication, and treating each customer like a friend. Whether it’s routine service or an unexpected repair, I’m here to guide you through the process with confidence and care. My goal is to ensure your vehicle is in great hands and you leave satisfied every time.

4.8

17 Reviews

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Dealership Experience

1 yr, 1 mo

Industry Experience

20 yrs, 5 mos

Employee Video

17 Reviews of Steve Brown

May 11, 2025

Dealership Rating
Employee Rating

Answered our questions got the work done very quickly and helped us with our recall questions. More

by Cindie wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi

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May 13, 2025

Ken Ganley Kia Alliance responded

Hi Cindie, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 10, 2025

Dealership Rating
Employee Rating

Steve was very professional and straight up front with me. They made all repairs in a timely manner. More

by fliphome1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2025

Ken Ganley Kia Alliance responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Alliance. Please don't hesitate to reach out if there's anything additional we can do for you.

May 07, 2025

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Employee Rating

They take care of their customers, very well, and explain everything clearly and effectively. Always greet with a friendly smile! More

by shayla.dudley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 09, 2025

Ken Ganley Kia Alliance responded

Hello Shayla, thank you for your kind review, we are happy to pass along your comments to the team here at Ken Ganley Kia Alliance! We look forward to your next visit! Take care!

May 02, 2025

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Employee Rating

Awesome service as always! ! They always have a smiling face and explain everything so I have no questions More

by SH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kam Wong, Lauren Rykalla, Josh Davis, Amanda Giudici, Steven Holodnak, Aaron Flynn, Mike DeLisi, Mark Haggarty, Brent Steed

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May 05, 2025

Ken Ganley Kia Alliance responded

Its wonderful to hear our Service team took great care of you! Please let us know if you need anything in the future! Take care!

April 23, 2025

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Employee Rating

Awesome dealership! Make sure you stop here first! Thanks ken ganley kia alliance. I will be back! More

by Fisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Brent Steed

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Apr 25, 2025

Ken Ganley Kia Alliance responded

Hello Fisher, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

April 21, 2025

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Employee Rating

Very friendly and easy to schedule my my planned maintenance with and car was returned to me clean and washed More

by Puddy474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Brent Steed

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Apr 23, 2025

Ken Ganley Kia Alliance responded

So happy to hear you had a great visit with us! Please let us know if you need anything in the future! Hope to see you again! Take care!

March 26, 2025

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Employee Rating

What I appreciated most was the comfortable, no pressure atmosphere with very knowledgeable and friendly staff. While I waited to have my Soul serviced I test drove a couple new cars. The next day I was bac More

by Jeanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kam Wong, Steve Foltz, Aaron Flynn, Brent Steed

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Mar 29, 2025

Ken Ganley Kia Alliance responded

Hi Jeanne! So happy to hear we were able to get you into a new car and you had a great experience with us! Please let us know if you need anything in the future! We appreciate you! Take care!

March 22, 2025

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Employee Rating

A a a a a a a a a a a a a a a a a a More

by Trin.shuman51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Brent Steed

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Mar 25, 2025

Ken Ganley Kia Alliance responded

Hi, thank you so much for your high rating! We look forward to your next visit! Take care!

March 10, 2025

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Employee Rating

I'm always treated with respect nice people to do business with in all there departments More

by tregoli0109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 13, 2025

Ken Ganley Kia Alliance responded

Thank you for the great review! Please let us know if you need anything in the future! Have a wonderful day!

February 18, 2025

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Employee Rating

I received quick friendly service but my windows are frozen on the inside of my car More

by ahastie31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 21, 2025

Ken Ganley Kia Alliance responded

Please give our Service Manager, Mike Delisi a call this morning to discuss your concerns. Your satisfaction is very important to us! Thank you for your business! We appreciate you!

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