Steve Heller
Steve Heller at MotorWorld Pre-Owned
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Steve Heller

Sales Manager

MotorWorld Pre-Owned

150 Motorworld Dr.
Wilkes-Barre, PA 18701

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33 Reviews

Dealership Experience

5 yrs, 1 mo

not yet
rated

33 Reviews

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33 Reviews of Steve Heller

March 26, 2024

Dealership Rating
Employee Rating

He was very helpful ,patient understanding for me. i am a new driver and I didn't understand some of the questions but he helped me.threw all of them I definitely recommend getting a car and having him More

by Angelica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Loftus, Maylen Staneski

Mar 29, 2024

MotorWorld Pre-Owned responded

Hi Angelica, thanks for your great review, and for giving our dealership such a high star rating! Thanks again for the recommendation, and have an amazing day!

July 18, 2022

Dealership Rating
Employee Rating

I came there 2 times this month. 1st I explained what I could afford and was shown something 100/mnt over my budget. My situation changed and went back to see if there was something More

by Renz761
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dave Bell

Jul 21, 2022

MotorWorld Pre-Owned responded

We appreciate your feedback about MotorWorld Pre-Owned and take every review seriously. We worked diligently to find you a vehicle in your price range, even discounting the vehicle further to secure you a monthly payment you felt comfortable with. Should you have further questions or concerns, please contact our Sales Manager, Steve Heller, at 570.820.8636. Thank you.

Aug 03, 2022

Renz761 responded

update, MotorWorld has stated that the reason the vehicle was a higher price is all the work they put into the vehicle for resale. I was shown a paper which stated that the vehicle had new brakes and an oil change. The brakes are squeaking with a lot of brake dust coming off the front wheels and the display is stating that it needs an oil change. Doesn't sound to me like either of those things were done. I asked the Salesperson and he referred me to Pre Owned Service who scheduled me to have the brakes looked at Aug 23rd

May 31, 2022

Dealership Rating
Employee Rating

Steven Heller did an awesome job taking care of me with finding my new car. He was even willing to go the extra mile by riding with me to my house in the potential new car to make sure my mother in law cou More

by maywed09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Drew Dolder

Jun 02, 2022

MotorWorld Pre-Owned responded

Hi, congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

May 21, 2022

Dealership Rating
Employee Rating

They worked above and beyond to get me into the vehicle that I wanted. I would recommend them to anyone. More

by Shelia
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Moore , Kaylei Evans, David Heilman

May 23, 2022

MotorWorld Pre-Owned responded

Hi Shelia, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 03, 2022

Dealership Rating
Employee Rating

I would like to thank Kaylie and the team from motor would. Thank you for all that you did to get me a new jeep More

by Laidback
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kaylei Evans

May 04, 2022

MotorWorld Pre-Owned responded

Hi Laidback, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 18, 2022

Dealership Rating
Employee Rating

Great experience. Quick and easy. Everything was easily understood and explained. Great service all around. More

by zpatterson2811
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Bell, Ron Harman , Kaylei Evans, Shilkys Lopez

January 12, 2022

Dealership Rating
Employee Rating

My experience at motorworld was amazing!!! The price quote we got with all the goodies added in (warranty, tires warranty) it was just mind blowing. At 33 this was the 1st time I was able to buy a vehic More

by Kflorek1988
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Bell

November 06, 2021

Dealership Rating
Employee Rating

Great service! I did not expect to be walking out with a vehicle same day but it was made to happen! Didnt get my first choice but getting really customed to my pick they gave me! If you go up there, recomm More

by Ktbrunner100
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Bell

Nov 07, 2021

MotorWorld Pre-Owned responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thanks for the recommendation, and have an amazing day!

October 16, 2021

Dealership Rating
Employee Rating

Fantastic staff despite a hiccup. Enmanuel is awesome! Very friendly, knowledgeable and helpful. Thank you! More

by Piratesbk18
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Enmanuel Guzman

Oct 18, 2021

MotorWorld Pre-Owned responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 07, 2021

Dealership Rating
Employee Rating

Excelente atención. Muy agradecida por la atención y darle las gracias a word minimum y deseo todas sus bendiciones adelante y que sigan con excelente servicio me voy contenta y muy feliz mil gracias More

by Adilenithaperez96
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Moore, Enmanuel Guzman

Sep 08, 2021

MotorWorld Pre-Owned responded

Hola, gracias por tu amable comentario; ¡Nos complace transmitir sus comentarios al equipo aquí en MotorWorld Pre-Own! Esperamos poder ser de ayuda en el futuro. ¡Cuídate!

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