Steve Kost

Matt Bowers Chevrolet of Slidell is the best car dealership I have ever had. They go above and beyond for your business dealership I have ever had. They go above and beyond for your business More

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Dealership Warranty requires dealership oil changes so they can of course upsell. Question is " How valuable is your time"? I purchased from Matt Bowers Ford in Metairie but live in Slidell. I also spent they can of course upsell. Question is " How valuable is your time"? I purchased from Matt Bowers Ford in Metairie but live in Slidell. I also spent $ 5,000.00 on an extended warranty. Matt Bowers offers lifetime powertrain warranty if you do your synthetic oil change every 6 months or 5,000 miles. Sounds fair enough, right. Not really! I have an automotive back ground and in fact spent 15 years at dealerships and also built and ran a carwash and oil change. The dealerships were Toyota and every one I worked at or ran had mechanics to do expedited oil changes. A visit to Matt Bowers Chevrolet for an oil change can be 1-4 hours, although as of late think you will have to get there an hour before they open 6:20 am to get out an hour after arrival. So to do a 15 minute oil change you have your time to and from plus your wait. In todays world giving up your travel time and sitting time at the dealership is not worth it. If they are going to push this warranty and Matt Bowers servicing they should have a means to expedite the oil changes. As a note they will always look for an upsell, on one of my visits it was the cabin filter where the glove box needs to be removed to inspect. My glove box has not been the same since. As a note I gave them three stars for a reason.... I would give a single star for time of an oil change but their service writers are usually pleasant and they have a nice waiting room. That is what got them two extra stars More

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Buying the truck was good. But getting honest repair work is a different story. I just bought windshield wipers. But the mechanic marked them as needing immediate replacement. But getting honest repair work is a different story. I just bought windshield wipers. But the mechanic marked them as needing immediate replacement. RIP OFF. Local tire shop found problem with my sterring arm in maybe 10 minutes. It took your mechanic over 2 hours. And still couldn't find problem. But he sure didn't forget to try and pad his commission by trying to replace wipers. I think after warranty runs out I should take it to a better mechanic shop. An honest one! More

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Very patient as we worked hours on technology problems with my Chevy rewards and USAA insurance. I am loan paperwork. Or should I say virtual paperwork. Technology sucks give me paper any day. with my Chevy rewards and USAA insurance. I am loan paperwork. Or should I say virtual paperwork. Technology sucks give me paper any day. More

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