Steve Matters | Page 18

Secor Volvo Cars responded

Thank you for this amazing review including our personnel from Sales to Service at Secor Volvo in New London. Our goal is to provide a 5 star experience with every event at Secor Volvo and it looks like we really accomplished that with you! We appreciate your referencing the skills of our team members who provide courteous and efficient service every time. I will be sure to pass on your positive comments to Diane, Steve, Nick, Alex, Eric, Anthony and Frank with respect to your service and purchase of another vehicle from Secor Volvo. We appreciate our wonderful customers also. We wish you many years of safe and enjoyable travels in your Secor vehicles. Respectfully, Charlie Secor, Dealer Principal

Secor Volvo Cars responded

Thank you for this excellent review of Secor Volvo. Our goal is to make every experience with Secor Volvo a 5 star event and it looks like we really accomplished that with you! We are pleased you got the car you wanted and needed for your growing family and will be sure to communicate your positive comments to Steve, Anthony and Nick. We wish you many years of safe and enjoyable travels in your new car. Respectfully, Charlie Secor, Dealer Principal

Secor Volvo Cars responded

Thank you for this excellent review of Secor Mitsubishi in New London. Our goal is to make every experience with Secor Mitsubishi a 5 star event and it looks like we really accomplished that with you! Thank you also for describing what it is about the car buying experience that you particularly enjoyed and what skills our Sales team brought to the process. We will pass along your positive comments to Steve, Anthony, Rob and the best of our Secor Mitsubishi Sales team. We wish you many years of safe and enjoyable travels in your new Secor Mitsubishi. Respectfully, Charlie Secor, Dealer Principal

Secor Volvo Cars responded

Thank you for your excellent review of Secor Mitsubishi in New London. Our goal is to make every experience for everyone at Secor Mitsubishi a 5 star event and it looks like we really accomplished that with you! It is important to us that you are treated well and feel valued from the beginning. We understand how important a decision this is, which car to buy and where, so we attempt to give you the tools you need to make your decision in a way you feel comfortable. Thank you for mentioning the great qualities of our Sales Team, Juan, Steve and Anthony. We will pass along your positive comments to them and to the rest of the Secor Mitsubishi Sales team. We wish you many years of safe and enjoyable travels. Respectfully, Julia Secor

Secor Volvo Cars responded

Thank you for this excellent review of Secor Volvo sales in New London! Wow, over 30 years as Secor customers, that is amazing and much appreciated. One of the parts of my job that I enjoy the most is talking to customers like you and discovering what it is about the vehicle and new car purchase process that they enjoy. I am pleased it was seamless, efficient and enjoyable for you. We strive to make every experience at Secor Volvo a 5 star event and it looks like we really accomplished that with you. Thank you for taking the time to highlight the work of Steve, Anthony and Frank. I will be sure to communicate your positive comments to them and the rest of our Sales team. Please stop by our Service center when you have time to introduce yourself to our Service team. We wish you many years of safe and enjoyable travels in your Secor Volvo XC 60, and look forward to working with you in the future.. Respectfully, Charlie Secor

Secor Volvo Cars responded

Thank you for this excellent review of Secor Imports (Mitsubishi, Lotus, Saab) in New London. We strive to make every experience with Secor Imports a 5 star event and it looks like we really accomplished that with you! Thank you for taking the time to list the things you particularly liked about the experience because it helps us understand customer goals. We look forward to working with you again in the future. Respectfully, Julia Secor

Secor Volvo Cars responded

Thank you for your excellent review of Secor Auto Group, our sales team in general and Steve Matters in particular. I will be sure to communicate your positive comments to Steve and the rest of our sales team. Thank you in particular for identifying the things you found helpful and made the service experience great for you. We look forward to working with you in the future. Respectfully, Julia Secor

Secor Volvo Cars responded

Thank you for this excellent review of Secor Volvo Service. We are proud of our service team and will communicate your glowing review to them and to Nick and Alex in particular. We strive to make every experience at Secor Volvo a 5 star event and it looks like we accomplished that with you! We know how valuable your time is and appreciate your reference to the Service team's professionalism and skills. We look forward to working with you again in the future. We hope you will be able to join us for the celebration of our renovated Secor Volvo Salesroom and Service area soon. Respectfully, Julia Secor