Steve Rittter | Page 2
Service Writer
Ourisman Chrysler Dodge Jeep RAM
12430 Auto Drive
Clarksville, MD 21029
76 Reviews
Write a Review76 Reviews of Steve Rittter
December 27, 2021
Took my 2018 Grand Cherokee in for Media Diagnostics. The Service Department had to order the part. Said it would be in sometime "next week". Left my vehicle with them while they ordered the part as it is ab Service Department had to order the part. Said it would be in sometime "next week". Left my vehicle with them while they ordered the part as it is about an hour drive from my home to the Dealership. Six days later in the morning, they call to let me know the part came in. Later that afternoon they called to let me know the vehicle was ready. I had an Extended Warranty that they sold me when I bought the Vehicle. They handled everything. The part was covered under the extended warranty and all I had to pay was the deductible. I found it very satisfying dealing with Ourisman CJDR of Clarksville. More
Other Employees Tagged: Dwayne Bridget
December 09, 2021
I always receive great service with knowledgeable technicians at Ourisman Clarksville. From the Service Desk to the garage, I have complete trust in their work. I've been taking my RAM trucks there f technicians at Ourisman Clarksville. From the Service Desk to the garage, I have complete trust in their work. I've been taking my RAM trucks there for five years, I will not use another dealership. More
September 04, 2021
Great service. Friendly, prompt and profesional. Steve Ritter was very helpful. He went above and beyond in helping me with the flat tire. He accommodated my needs and got Me out promptly. Ritter was very helpful. He went above and beyond in helping me with the flat tire. He accommodated my needs and got Me out promptly. More
July 26, 2021
Steve always looks out for me. Highly recommend!They have a outstanding sales dept I have run out of good things to say about Ourisman! a outstanding sales dept I have run out of good things to say about Ourisman! More
Other Employees Tagged: Dwayne Bridget
July 14, 2021
The dealership is professional the people are professional and my appointment was on time and was fast thank you.they call me to remind remind me of my schedule appointment and there was no wait, professional and my appointment was on time and was fast thank you.they call me to remind remind me of my schedule appointment and there was no wait,it was quick and easy More
June 30, 2021
Great service staff. Very professional. Will be a return buyer in the future. Certainly keeps me coming back, Ourisman is always top notch. Seems like they always put customer first. buyer in the future. Certainly keeps me coming back, Ourisman is always top notch. Seems like they always put customer first. More
Other Employees Tagged: Dwayne Bridget , Matt
June 10, 2021
This is quite possibly the worst service department we have ever used. Previously, we have received phenomenal service from multiple Ram service departments while traveling, but this service department is have ever used. Previously, we have received phenomenal service from multiple Ram service departments while traveling, but this service department is by far the most irresponsible, unreliable and rude Ram dealer…or any dealer, that we have ever attempted to due business with. We were given the run around by different service staff members that constantly accused one another for not doing there job. Ultimately, we spent 8 days trying to get standard recalls completed and they were never done. Having worked in a dealer service department, I can not imagine why this organization gets any good reviews…you should proceed with great caution. We will be reaching out to Ram for assistance. More
May 20, 2021
Ourisman is always top notch - great service- friendly personnel and perfect results. They always do what they say they are going to do, and finish when they say they are going to finish personnel and perfect results. They always do what they say they are going to do, and finish when they say they are going to finish More
Other Employees Tagged: Dwayne Bridget, Leonie Null
April 02, 2021
Great service department! Staff was very friendly and took great care of our car. Politely greeted in the service lane and gave a courtesy notification as the service was finishing. took great care of our car. Politely greeted in the service lane and gave a courtesy notification as the service was finishing. More