Steve Santos | Page 2

Everyone at Bergeron's was exceptionally friendly, professional, and knowledgeable. Our salesmen, Jesse Fonseca and Matthew Fonseca, were great and we would recommend them to anyone looking for vehic professional, and knowledgeable. Our salesmen, Jesse Fonseca and Matthew Fonseca, were great and we would recommend them to anyone looking for vehicles. My husband and I each bought new vehicles from them and are completely satisfied. All of the sales and finance staff were spectacular!! More

by wfdrews Verified Customer Verified Customer

Helpful 0

Report | Print

It wasn’t a terrible experience, but for me to recommend it to someone the experience would have to be outstanding and it wasn’t. I wouldn’t go out of my way to send someone here. it to someone the experience would have to be outstanding and it wasn’t. I wouldn’t go out of my way to send someone here. More

by whitneyroche Verified Customer Verified Customer

Helpful 0

Report | Print

Straight forward…. From introduction to completing the purchase of my new vehicle. Having purchased many vehicles over the years, this was one of the easiest, least haggling I have completed. purchase of my new vehicle. Having purchased many vehicles over the years, this was one of the easiest, least haggling I have completed. More

by TXLAg Verified Customer Verified Customer

Helpful 0

Report | Print

Charged me $6k when my truck arrived, dishonorable dealership. We agreed in writing on one price and I was charged way more when the truck arrived a month past when they told me. dealership. We agreed in writing on one price and I was charged way more when the truck arrived a month past when they told me. More

by davidjwilliams1010 Verified Customer Verified Customer

Helpful 1

Report | Print

Great dealership so far. Has been very helpful with all questions after sale. The sales representatives were very prompt and had almost all paperwork done up front. Was at the dealership less than 1 hour t questions after sale. The sales representatives were very prompt and had almost all paperwork done up front. Was at the dealership less than 1 hour to make purchase. More

by treyjenkins Verified Customer Verified Customer

Helpful 0

Report | Print

Very pleasant experience. Steve Riemer was very helpful and knew his product. I will tell friends and family about my experience Thanks for a good deal. and knew his product. I will tell friends and family about my experience Thanks for a good deal. More

by kevinandgretchen Verified Customer Verified Customer

Helpful 0

Report | Print

I was called to see if I wanted to upgrade my 2017 Compass and was assigned to Cannon who was so nice.and went above and beyond to ensure that all my needs were met. When it was time to clean out my o Compass and was assigned to Cannon who was so nice.and went above and beyond to ensure that all my needs were met. When it was time to clean out my old Jeep Cannon and Santos helped me as I took sick at the dealership. I want to thank my financing person I don’t remember his name. I want to thank everyone that helped me in my decision on purchasing my new Cherokee. More

by Q Verified Customer Verified Customer

Helpful 0

Report | Print

I have been buying/leasing cars sin e my early twenties. i am now seventy five. i waited about two hours for the salesman to get financial info. He couldn't get a response from the people that held my prio i am now seventy five. i waited about two hours for the salesman to get financial info. He couldn't get a response from the people that held my prior lease. so he told me he would try again the next day, and essentially let me leave. what else could I do? This was a first!! The next day I came back and almost completed the transaction. It seems there was a prior sale on this car and the customers name was never cleared from it so I couldn't get registered as the owner and I was told to call him back the next week to get this done. before I could ask him about it he hung up the phone. I called for two reasons. I needed a letter for my bank, stating that I no longer leased the Cadillac( I am out of town an will be for two weeks) he told me to call back and ask for the person who did my financial paper work. I expected him to do it for me or at least transfer me to her desk! That didn't happen! i could never get back to him because the phones were not working correctly. He did try to call back for a few minutes . i never heard from him again. I also never found out how to get the other customer off the car tiltle so i could set up the U connect! I left a message for a call back from Joy. Never happened! also on the day of the final del rather than walk me over to the financial , he pointed the way. I found it! I love the car, but i have never had this poor treatment over the last fifty years of owning and leasing many cars , ever! More

by fcamp221 Verified Customer Verified Customer

Helpful 0

Report | Print

This is my 3rd time purchasing a car from this dealership. I came in with financing, but they were able to find me better financing with a rebate. My husband and I recieve exceptional service ever dealership. I came in with financing, but they were able to find me better financing with a rebate. My husband and I recieve exceptional service everytime. More

by wesleyhicks71 Verified Customer Verified Customer

Helpful 0

Report | Print

Tj, my salesman was very personable and I enjoyed interacting with him. Alexis, the finance manager was also great. Highly recommend this dealership to anyone. interacting with him. Alexis, the finance manager was also great. Highly recommend this dealership to anyone. More

by sldguidry Verified Customer Verified Customer

Helpful 0

Report | Print