Steve Schofield

customer service I have been doing business with Coos Bay Toyota for over 45 years. I have been very happy with their service , but none more than just recently. The I have been doing business with Coos Bay Toyota for over 45 years. I have been very happy with their service , but none more than just recently. The service department has always done a good job. Steve, my salesman has always gone out of his way to help me, even after the sale has been completed, but my kudos today go with Glen and Amanda. They have spent hours helping me with a difficult situation, and have accomplished that to my extreme satisfaction. All the fore mentioned employees are a valuable asset to your dealership, and should be applauded. Thank you for them. Joyce Clark 541-269-1597. More

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Customer Service I am so impressed with this dealership!! From the moment I walked in the door with my mother Joyce, to today. Everyone from Lori, the Service Desk I am so impressed with this dealership!! From the moment I walked in the door with my mother Joyce, to today. Everyone from Lori, the Service Desk manager, Glen the Dealership manager, and Amanda, the Finance Manager. The man that works in the office to the right of Glen, to the Service employees that would pop through. Steve, Salesman, everyone is sincerely friendly. All we own is Toyota, we've been in MANY Dealerships, and this one is by far the best, hands down!! We are going to be purchasing a new Corolla for our granddaughter. I don't see why anyone would go out of town to purchase a car or truck? When you have, what you have with Coos Bay Toyota. More

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Customer Service with a smile!! Steve is the one I always deal with because he makes the transaction go smoothly and takes the time to explain everything to you. Always willing to h Steve is the one I always deal with because he makes the transaction go smoothly and takes the time to explain everything to you. Always willing to help you and give you his honest opinion!! Kudos to you Steve!! More

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Two thumbs up Sreve is the go to guy to get a vehicle, he'll do what it takes do you right even after you buy a vehicle Sreve is the go to guy to get a vehicle, he'll do what it takes do you right even after you buy a vehicle More

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Outstanding service! Bought my first brand new car ever! A 2018 Toyota Camry! Andrea was the best, making the whole experience easy and great! I got great service from her Bought my first brand new car ever! A 2018 Toyota Camry! Andrea was the best, making the whole experience easy and great! I got great service from her and the rest of the crew! A huge thank you to Andrea, Glen, Andy, Steve, Amanda and the girls at the front desk! Hands down the best car buying experience we’ve ever had! Thank you THE FREITAGS More

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Excellent buying experience! This is just the best and most customer friendly dealer we've experienced. Buying our second Toyota from Coos Bay Toyota was a win all the way around. This is just the best and most customer friendly dealer we've experienced. Buying our second Toyota from Coos Bay Toyota was a win all the way around. Excellent salesman, Jeff, was knowledgeable and able to efficiently show us all details of the vehicle we were interested in plus help us in comparing various styles. The facility is always clean and friendly to all family members. The Smiling Dog Café is a relaxing place to have a bite and relax while you are having any service work done or just getting your Toyota washed. There is also a little grassy park for your dogs to relax in. For families with small children there is a play room. Try this dealership and I don't think you will be disappointed. More

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A pleasant way to buy a car We bought a Sienna through the Costco program and had a very pleasant experience. Sheri shepherded us through the entire process with ease and grace. We bought a Sienna through the Costco program and had a very pleasant experience. Sheri shepherded us through the entire process with ease and grace. Steve finalized the purchase in a straightforward, thorough, and friendly manner. Amanda completed the financial details, and though required to describe the various options for extended service and warranties, she did so without applying any pressure. More

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Overall Superior Purchase Experience Our purchase experience was best ever with clear information, fair negotiations, support to get the vehicle we wanted located and delivered in a timel Our purchase experience was best ever with clear information, fair negotiations, support to get the vehicle we wanted located and delivered in a timely manner. Dealership offers great follow up in a location that we enjoyed visiting prior to buying - it contributed to our trust of the dealership. Every employee from those at their endearing Laughing Dog food service bar to the vehicle service area and including the comfortable amenities of their waiting area (including the presence of well-behaved dogs and computers for customer use) are trained to make this a full-service dealership that keeps customer satisfaction in mind as a first priority. The greeters at the front door were always ready with a smile, our names once we purchased, and ready to get us in contact with staff we needed to talk with. With TV, comfortable chairs, a fireplace to take off any winter chill, tables and chairs for the eating area and plenty of room make visiting a pleasure. We also get a free car wash any time we wish. We actually stop in just for lunch! More

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car purchase This is the best dealership I have ever dealt with. They take care of their customers in ways other dealers only dream about. We purchased a car and This is the best dealership I have ever dealt with. They take care of their customers in ways other dealers only dream about. We purchased a car and found problems with it that we didn't want to deal with. They offered to do whatever we wanted including giving us our old car back and refunding our complete down payment. There was no hassle, no special looks or anything else that would have made us uncomfortable. The owner, the sales manager and the salesman, Steve, were just over and above what I was used to and what I was expecting when I returned the car. If you buy a car, buy it from these folks. Talk to Steve. Their in-dealer café is great also. The absolute best experience ever buying a car. My wife and I know what we are talking about as we have purchased 68 cars in the 53 years we have been married. Mike Vaughan More

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Who knew buying a car could be fun? We live in Grants Pass, but we ended up buying our new Camry at Coos Bay Toyota. We searched all over Oregon and Coos Bay Toyota had the best price by We live in Grants Pass, but we ended up buying our new Camry at Coos Bay Toyota. We searched all over Oregon and Coos Bay Toyota had the best price by far on a car in stock that was exactly what we wanted. Not only that, but every person we dealt with by e-mail, phone, or when we arrived at the dealership was totally helpful and friendly. It's a 270 mile round trip from our home to Coos Bay, but the price we got made it worthwhile. We were a little concerned that, when we got there, they might jack up the price with add-ons like so many dealerships do. But, not only was the car delivered at the price quoted, but everybody we met at the dealership was straightforward, friendly, and genuinely interested in making sure we had a great experience., I got a real sense of integrity and a customer-focused vision from the top down. The owner came out to greet us, they gave us a free lunch at their excellent on-site café, and even the two dogs were happy to see us! I've never had such a pleasant experience at a car dealership. Coos Bay Toyota is a great place to buy a car! More

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