Steve Seiler | Page 18

I bought a new RAV4 Hybrid from Sloane in June 2020. After a few weeks, I learned that there is a major issue with the gas gauge on some RAV4, mine being one of them. While it is not currently a recall After a few weeks, I learned that there is a major issue with the gas gauge on some RAV4, mine being one of them. While it is not currently a recall situation, it is clearly a know issue, and law suits are being brought My salesperson, Angelo, did not tell me about this issue when I purchased the vehicle. When I called the dealer and spoke to both Angelo and the customer service manager, I was basically told too bad. The is issue is a major problem for this car because you cannot drive it for the full advertised range. The gauge says empty (and the empty light comes on), but it will only take about 10 gallons of the 14 gallon tank. Main reason I purchased this car was for the Hybrid range. There is no way to know when the tank is truly near empty. I asked the dealer for either a refund, a replacement vehicle that does not have this problem, or a reduction in my monthly lease payment. Dealer declined all. I am furious with this dealer and with Toyota for not backing me up - they still do not have a recall date. Please be warned about this known problem and be wary of this dealership. More

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Frank was referred to me by Paul Salvaggio. Paul assured me that my experience would be easy and trustworthy. I was not disappointed. I already have a friend to refer to Sloan Toyota and Frank! me that my experience would be easy and trustworthy. I was not disappointed. I already have a friend to refer to Sloan Toyota and Frank! More

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Frank was a huge help. He’s very professional and knowledgeable about the vehicles as well as any upgrades that may be beneficial to us knowledgeable about the vehicles as well as any upgrades that may be beneficial to us More

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