Steve Smith
Steve Smith at Capistrano Volkswagen

Steve Smith

Sales Manager

Capistrano Volkswagen

32922 Valle Road
San Juan Capistrano, CA 92675

Contact Me
5.0
91 Reviews

Dealership Experience

9 yrs, 3 mos

5.0

91 Reviews

Write a Review

91 Reviews of Steve Smith

August 24, 2025

Dealership Rating
Employee Rating

Steve Smith was extremely helpful. Good experience all around. Will return for future purchases. Good ! More

by KBCOLLINS91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Colucci, Paul Clark

Aug 28, 2025

Capistrano Volkswagen responded

Thank you for your review! We will pass your compliments on to Steve!

August 12, 2025

Dealership Rating
Employee Rating

It took some work, but we finally came to an agreement. I hope it’s the beginning of a long-term relationship. More

by royboy77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Dooris , Michael Beltranena

Aug 21, 2025

Capistrano Volkswagen responded

Thank you for your review!

July 21, 2025

Dealership Rating
Employee Rating

Had a great experience buying an ID 4 from Capistrano VW. Steve was extremely helpful and shared lots of information and enthusiasm about the car. He even stayed late to get us oriented to the features and s More

by CORINNEF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 22, 2025

Capistrano Volkswagen responded

We will pass your compliments on to Steve! Welcome to the Capistrano Volkswagen family!

July 13, 2025

Dealership Rating
Employee Rating

I shopped a handful of dealerships of differing brands - no comparison. The others were transactional and focused on their sale; CapoVW was relational focused on my needs. No pressure, welcoming, thoroughly More

by DMBOYER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Colucci

Jul 16, 2025

Capistrano Volkswagen responded

We are happy to have you as part of the Capistrano Volkswagen family and hope you are enjoying your new vehicle! Thank you for leaving a review!

June 23, 2025

Dealership Rating
Employee Rating

Very helpful and friendly dealership. Took care of my needs in a very fair amount of time. I will definitely recommend capo to friends and family. More

by jimpdowney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Colucci, Kevin Dooris

Jun 25, 2025

Capistrano Volkswagen responded

Thank you so much for the wonderful review!

April 26, 2025

Dealership Rating
Employee Rating

Best experience ever I would recommend capo vw to everyone Thanks again Steve best ever More

by MYLES3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 28, 2025

Capistrano Volkswagen responded

We appreciate your feedback and will pass on your compliments to Steve! Thank you, Capistrano Volkswagen

August 09, 2021

Dealership Rating
Employee Rating

My sales guy Chuck was great! Never pressure and ready to help and answer questions at any time. It was the best dealer experience I have ever had. Also, Nick came to check in and your finance guy John wa More

by good deal
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Colucci, Chuck Lilly , John Weseloh

Aug 10, 2021

Capistrano Volkswagen responded

Thanks for the feedback! We will make sure that Chuck, John, and Steve know what a great job they are doing.

May 04, 2021

Dealership Rating

The entire experience of leasing a vehicle at Capistrano VW was a pleasure & Mike Stieber made it so from beginning to end. I recommend Mike and the team at the dealership. More

by jim@emmauscm.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Stieber, Kevin Dooris

May 07, 2021

Capistrano Volkswagen responded

Hi Jim, Glad to hear Mike took such great care of you and thank you for the recommendation, please let us know if we may further assist you with any of your vehicle needs. Enjoy your new VW lease! Kate

April 28, 2021

Dealership Rating
Employee Rating

100% satisfied. Great customer service from the sales and management team especially Gary Willenborg. Everyone went above and beyond and made this a nice experience. More

by CAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Willenborg

Apr 28, 2021

Capistrano Volkswagen responded

Hi Cam, Thank you for this wonderful review, we are pleased to hear our GM Gary and staff provided you a positive experience. Please let us know if we may be of any further assistance. Kate

April 02, 2021

Dealership Rating

One of the best dealerships I've ever been to. Mike Stieber is very great. He makes you feel so welcome that it feels like family. The professionalism and the honesty with the sense of urgency ensures More

by bugoydye1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Clark

Apr 04, 2021

Capistrano Volkswagen responded

We are very happy to hear Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate

1
...

Dealership Inventory (196 Vehicles)

used 2025 Volkswagen Jetta car, priced at $23,991
2025 Volkswagen Jetta
used
Platinum Gray Metallic exterior
Automatic
Front-wheel Drive
new 2025 Volkswagen ID. Buzz car, priced at $67,711
2025 Volkswagen ID. Buzz
new
Cabana Blue exterior
Automatic
All-wheel Drive
used 2021 Volkswagen ID.4 car, priced at $19,499
2021 Volkswagen ID.4
used
Black Metallic exterior
Automatic
Rear-wheel Drive
new 2025 Volkswagen Taos car, priced at $25,659
2025 Volkswagen Taos
new
Platinum Gray exterior
Automatic
Front-wheel Drive
used 2020 Buick Encore GX car, priced at $15,999
2020 Buick Encore GX
used
Summit White exterior
CVT
Front-wheel Drive
new 2025 Volkswagen Atlas car, priced at $42,699
2025 Volkswagen Atlas
new
Pure White exterior
Automatic
All-wheel Drive