Steve Sowers | Page 3

I wish I had not stepped foot into this place. The car I purchased was at a different dealership and I was promised delivery to my house the next day. It took 3 days to get my car. Customer sort w The car I purchased was at a different dealership and I was promised delivery to my house the next day. It took 3 days to get my car. Customer sort was very lacking. I felt like an afterthought and not a priority. I was never updated after asking several times for an update. I asked to make a formal complaint, and was never allowed to. I left a voice mail and was never contacted. More

by ashlynb523 Verified Customer Verified Customer

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I never felt like a valued customer. My car was at a different location and I was promised delivery the next day. It took 3 days to have it delivered and it was delivered at the wrong ti My car was at a different location and I was promised delivery the next day. It took 3 days to have it delivered and it was delivered at the wrong time. I wasn't a valued customer anymore after I made the purchase. More

by ashlynb523 Verified Customer Verified Customer

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Greatest experience of my lifetime. Couldn’t possibly be happier. I’m literally jumping with joy right now… Couldn’t possibly be happier. I’m literally jumping with joy right now… More

by BLUE94EG Verified Customer Verified Customer

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Excellent service and communication. Chandler advised me of the cost to replace the tire pressure sensors and break pads to ensure I wanted it done. Chandler advised me of the cost to replace the tire pressure sensors and break pads to ensure I wanted it done. More

by CMERASMUS Verified Customer Verified Customer

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As soon as me and my family walked in we were greeted and pointed in the right direction to purchasing my new Buick it very rare you get to walk into a dealership and leave with the exact car you been had yo pointed in the right direction to purchasing my new Buick it very rare you get to walk into a dealership and leave with the exact car you been had your eye on I would definitely recommend this dealership! More

by betterdaze42 Verified Customer Verified Customer

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Randy Marion staff is top notch in customer service. They are all so knowledgeable and very dedicated to providing the best options. They are all so knowledgeable and very dedicated to providing the best options. More

by CLEOMDORSEY Verified Customer Verified Customer

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Service Managers and Service Reps have never let us down. Will continue to service vehicle here! Will continue to service vehicle here! More

by TBHUKILL Verified Customer Verified Customer

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From the phone call to the dealership to all the way to finance manager every step of the way was an excellent experience. VERY GOOD Professional people!! finance manager every step of the way was an excellent experience. VERY GOOD Professional people!! More

by PVANMETER61 Verified Customer Verified Customer

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I took it in for a recall, to add the heating element to the heated steering bf wheel that has been backordered for almost 2 years and to repair windshield washer reservoir that was under warranty. Fixed th the heated steering bf wheel that has been backordered for almost 2 years and to repair windshield washer reservoir that was under warranty. Fixed the recall, fixed the windshield washer issue but left a part under the hood (my husband located and removed) and have created a jaw clenching rattle instead. Heating element was ordered but a month later I’m still waiting for it to be fixed. Not impressed. More

by SUSANNAFPARKER Verified Customer Verified Customer

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Very good dealership. Very good quality and customer service excellent very understanding very is reliable. Very good quality and customer service excellent very understanding very is reliable. More

by CHEO1953 Verified Customer Verified Customer

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