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Steve Tracy
Steve Tracy at Niello Audi
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Steve Tracy

Assistant Sales Manager

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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4.6
18 Reviews

Dealership Experience

3 yrs, 8 mos

Specialties & Trainings

in being the best professional sales consultant

4.6

18 Reviews

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18 Reviews of Steve Tracy

May 15, 2024

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Employee Rating

Cain Carter is great, Very easy to do business with. Able to put you into the Audi you need to drive. More

by RXNINJA04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cain Carter, Omead Anwar

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May 15, 2024

Niello Audi responded

Thanks for sharing about your experience with Cain here at Niello Audi. We appreciate your business and hope to see you again soon! Aaron Thetford General Manager athetford@niello.com

May 15, 2024

Dealership Rating
Employee Rating

Dianne was fine. Slightly hard to get a hold of and a response from, but otherwise friendly. Steve Tracy was pushy and disregarded my concerns and was like the “used More

by TDUCUMMON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dianne Ponce, Cain Carter

Helpful 1
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May 18, 2024

Niello Audi responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Aaron Thetford General Manager athetford@niello.com

May 09, 2024

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Employee Rating

Great service she was very helpful ,friendly and made me feel at home.I feel very at home with this company and would strongly recommend More

by J.DANA2022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Westlake, Ramez Salman, Andrew Lyon

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May 10, 2024

Niello Audi responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Aaron Thetford General Manager athetford@niello.com

May 04, 2024

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Employee Rating

Great service team. James was on top of the work. Very easy to get an update More

by uglykiddjoe3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James French, Omead Anwar, Milana Savchenko

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May 05, 2024

Niello Audi responded

Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad James was able to help, and we hope to see you again! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 07, 2024

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Niello Audi was great! I was impressed by the knowledgeable staff and the straightforward way they do business. After visiting nearby Audi dealerships, it was refreshing to More

by SEALLIANO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Westlake, Andrew Lyon

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Apr 08, 2024

Niello Audi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

March 29, 2024

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Employee Rating

All of the employees were knowledgeable and friendly. The service on car was done in a timely manner. More

by REDRALEIGHKEITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramez Salman, Hector Guadamuz

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Mar 29, 2024

Niello Audi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 24, 2024

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First class experience from a first class dealership & staff. I highly recommend Christian and Niello Audi. More

by PRITCHARDNICOLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramez Salman, Christian Ibanez, Josh Will

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Mar 25, 2024

Niello Audi responded

Here at Niello Audi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Christian, and it was a pleasure having you at the dealership. We appreciate your review! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

March 23, 2024

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Employee Rating

We worked with Josh Will and he was very informative and helpful with purchasing our Q7. Very positive experience working with Niello Audi. More

by GINACROW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Will , Andrea Bryner

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Mar 24, 2024

Niello Audi responded

Thank you for taking the time to write this review, Gina, and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Audi are glad to have you as a customer. Aaron Thetford General Manager athetford@niello.com (916) 283-7206

March 23, 2024

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Employee Rating

All of the people we dealt with were very professional and did a great job. Several times we have been back for minor things and the same type of service is displayed. We especially were happy with Jacq More

by TCLARKCO
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Westlake, Andrew Lyon

Helpful
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Mar 24, 2024

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear David and Jacqueline delivered such a great experience! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

January 03, 2024

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Employee Rating

Dianne was great to work with. Professional and got me in and out of the dealership quickly (which was what I wanted) . I would definitely go to her again for future car leasese. More

by JJEANINEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dianne Ponce

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Jan 03, 2024

Niello Audi responded

Here at Niello Audi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Dianne, and it was a pleasure having you at the dealership. We appreciate your review! Charlie Zink General Manager czink@niello.com (916) 283-7206

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