Steve Wiese

The service reps were very helpful in all my questions that I asked about my services. that I asked about my services. More

by GOMEZI Verified Customer Verified Customer

Helpful 0

Report | Print

Absolutely horrible I will never bring my cat back there again. Brought car twice with same problem and they kept saying they couldn't recreat issues despite the codes it was throwing. Then went in and prob again. Brought car twice with same problem and they kept saying they couldn't recreat issues despite the codes it was throwing. Then went in and problem was so bad it need a transmission. ZERO communication even when requested service manager to call. No one would ever answer phones had to physically go in for updates and even had to invokd ours salesman. Said vehicle was fixed and drove off and now vehicle is worse than before. Be aware and please do research before using this service department. More

by SARA.HAULBROOK Verified Customer Verified Customer

Helpful 0

Report | Print

Good as always. Never any problems. Service advisor was nice and friendly. Well continue doing business with this establishment Never any problems. Service advisor was nice and friendly. Well continue doing business with this establishment More

by CANDMCONSTRUCTION23 Verified Customer Verified Customer

Helpful 0

Report | Print

Ordered wrong vehicle twice! I accepted a vehicle that wasn’t what I ordered after one year of waiting. I accepted a vehicle that wasn’t what I ordered after one year of waiting. More

by texhagan59 Verified Customer Verified Customer

Helpful 0

Report | Print

They find me the truck that I wanted and got it to me overnight. Excellent service quick in and out. Exactly how you want your buying experience. Steven is excellent at what he does and treats you like f overnight. Excellent service quick in and out. Exactly how you want your buying experience. Steven is excellent at what he does and treats you like family. More

by FRAMOS7854 Verified Customer Verified Customer

Helpful 0

Report | Print

I was not looking forward to buying a new truck. Steve Wiese and the sales team at Ron Carter made the buying experience very pleasant. Steve Wiese and the sales team at Ron Carter made the buying experience very pleasant. More

by laurascott77044 Verified Customer Verified Customer

Helpful 0

Report | Print

The team was very complete and styed with and was helpful into the night for transition of trucks. Pleased with patience and service. into the night for transition of trucks. Pleased with patience and service. More

by michael.may07 Verified Customer Verified Customer

Helpful 0

Report | Print

Every time I come to get my truck serviced they listen are friendly and take car of any problems. are friendly and take car of any problems. More

by PJDavisJR78 Verified Customer Verified Customer

Helpful 0

Report | Print

On 1/22/2024 Ron Carter GMC advertised on their website a CPO (certified) 2022 GMC Canyon with only 2700 miles on it for $33,942, I made contact with salesman, Eric Helton and expressed my interest in that v CPO (certified) 2022 GMC Canyon with only 2700 miles on it for $33,942, I made contact with salesman, Eric Helton and expressed my interest in that vehicle for that price. I told him I will be in on 29 January to purchase that vehicle. When I showed up on 1/29/2024 t purchase that vehicle I was being sold for $39,000. When I inquired about the price difference, Helton informed me it was because it was a certified vehicle, and I had to pay the difference for that. I told him it was advertised as a certified vehicle for the 33,492 that I mentioned earlier. He spoke with general sales manager Tony Hanley, Who concurred with him. When I informed him that I was not going to pay that price nor was I willing to pay $2000 for the certification they attempted to bully me into paying that price. I was not happy with the whole situation, nor would I recommend Ron Carter GMC to anyone of my friends or anyone I know based on the shady tactics that I experience that day. I feel that that vehicle should’ve been sold to be for the $33,942.that was advertised. Specifically as a CPO vehicle. Shame on Ron Carter GMC. It should be noted that I ended up purchasing a vehicle for the original purchase price however, it was not given to me as a certified vehicle unless I was wanting to pay an extra $2000 for that certification. Shady, shady shady. More

by jdmonroig Verified Customer Verified Customer

Helpful 0

Report | Print

Good experience, lots of help, salesman was very nice. Finance person was really helpful and informative Finance person was really helpful and informative More

by BGEORGE51 Verified Customer Verified Customer

Helpful 0

Report | Print