I said I would get back to this after making a negative comment and after a few frustrating months I am happy to say it is refreshing to see a company owner get involved to make sure his name is not blemished. Purchased a used Subaru that at first issues we were having were addressed but when they resurfaced the used car dept. wasn't very friendly anymore they would make my son leave the car and keep it for a week at a time several times, finally keeping his word replaced the clutch but wouldn't give any paper work or invoice stating such? 4 days later my son said doesn't shift properly and a noise went back and was confronted angrily and comment made "I'm not putting another nickel in that car!" which didn't make cense if the clutch was replaced? but service dept. said wasn't done in house but no one would give me the name of where it was done, I would have taken it there myself, my son and myself kept. going but they would be nasty and tell us to go away! That would make anyone wonder "Was the clutch done?" well 4 days after another attempt to get name of who did work my son calls he is on the other side of Ct. car kept jumping out of gear then loud crack and grinding noise and car stopped. There was a lot of back and forth with other comments and other mechanic that looked at car but to cut short I called Mr. Sabatini himself who without hesitation heard my story and checked with others involved and after many frustrating months Mr. Sabatini is having clutch and trans. that was damaged due to not having clutch looked at when we asked repaired. Mr. Sabatini having it fixed at no cost to me. Deepest Thanks and a few bad apples don't spoil the bunch!
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