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Steven Browder
Steven Browder at Tulsa Hyundai
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Steven Browder | Page 2

Service Advisor

Tulsa Hyundai

9777 South Memorial Dr.
Tulsa, OK 74133

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4.2
36 Reviews
4.2

36 Reviews

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36 Reviews of Steven Browder

February 15, 2024

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Very good, exceeded my expectations The service was good. They kept me informed on the issues with my car and answered my questions about the services performed on my car More

by jjgreen1906
Recommend Dealer
Yes

Other Employees Tagged: Steven Browder

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Feb 16, 2024

Tulsa Hyundai responded

Thank you for sharing your positive experience with us, JJ! We're thrilled to hear that our service exceeded your expectations. Keeping you informed and addressing your questions about the services performed on your car is important to us. If you need anything else in the future, please don't hesitate to reach out.

February 14, 2024

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They took care of me and my vehicle on a timely manner as expected. Will be back More

by Div0788
Recommend Dealer
Yes

Other Employees Tagged: Steven Browder

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Feb 16, 2024

Tulsa Hyundai responded

Thanks for your feedback, Div0788! We're glad to hear that we met your expectations by taking care of you and your vehicle in a timely manner. We look forward to welcoming you back for any future needs you may have.

February 09, 2024

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The service was fine but your people put a chip in my front passenger door that Steven took a picture of and was going to send it to the paint and body shop they use and I have never heard back from him More

by bmeyer2
Recommend Dealer
No

Other Employees Tagged: Steven Browder

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Apr 03, 2024

Tulsa Hyundai responded

I'm sorry to hear about the chip in your door, bmeyer2. It sounds like there might have been a miscommunication or oversight. If you haven't connected with Steven, please call us directly at (918) 779-3064. Thank you.

February 02, 2024

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Nice new and a bit slow. Had appointment at 8:00 am but there was a line even with an appointment? More

by shortyaburns
Recommend Dealer
Yes

Other Employees Tagged: Steven Browder

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Feb 05, 2024

Tulsa Hyundai responded

Thank you, shortyaburns, for your feedback. We appreciate your patience and apologize for any inconvenience caused by the delay during your recent visit. We're actively working to improve our efficiency and ensure a smoother experience for all our customers. Your insights are valuable, and we'll use them to enhance our service. If you have any further concerns or if there's anything we can do to make it right, please don't hesitate to contact us. We appreciate your understanding.

January 27, 2024

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Steven was fantastic. Steven's communication with me was excellent. Unfortunately the information he had to share with me was ridiculous. It took 35 days to fix my 2023 Ge More

by BCURRY3
Recommend Dealer
No

Other Employees Tagged: Steven Browder

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Feb 23, 2024

Tulsa Hyundai responded

I'm glad Steven's communication was excellent, B Curry. Please feel free to call me at 918-995-2587 so I can assist with any other concerns. Thank you, Frank Seitz- Service Manager

January 27, 2024

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Under the circumstances of construction I was very satisfied with the experience. Having the Porter drive to my home 30 miles away to deliver my car greatly exceeded my expectations More

by mark@gsoklahoma.com
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Yes
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Jan 29, 2024

Tulsa Hyundai responded

Thank you, Mark! We're pleased to hear that you were satisfied with your experience, especially with the extra mile our porter went to deliver your car. If there's anything else we can do for you or if you have further feedback, please don't hesitate to let us know. We appreciate your business and look forward to our next chance to serve you!

January 27, 2024

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Great communication and management of the service experience for the routine maintenance service. However it had still taken 3+ months , multiple special and back ordered parts to repair the air cond More

by T-TownGV80
Recommend Dealer
Yes

Other Employees Tagged: Steven Browder

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Jan 29, 2024

Tulsa Hyundai responded

Thank you, T-TownGV80, for your understanding and feedback. We appreciate your patience regarding the air-conditioned seats issue. We apologize for any inconvenience caused, and our team is looking into this further. If there's anything else we can do or if you have further concerns, please don't hesitate to reach out. We value your continued trust in our service.

January 17, 2024

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Coming from being a Lexus customer to owning a Genesis. Stephen the service advisor was great! Very attentive informative and nice personality. I thought the service area was Very crowded. Not many comfy s More

by hugo.botello
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Yes
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Jan 17, 2024

Tulsa Hyundai responded

Thank you for your feedback, Hugo! We're thrilled to hear that Stephen provided great service. Your comments about the service area are noted, and we appreciate your understanding. We're also excited about the upcoming Genesis building, and we hope it enhances your overall experience. If you have any more suggestions or if there's anything else we can assist you with, feel free to reach out. We value your input and look forward to serving you in the future!

January 17, 2024

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Good service and communication from the service agent Awful experience with the internet buying representative. Ghosted me. More

by 1daviddyke
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Yes

Other Employees Tagged: Internet buyer

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Jan 17, 2024

Tulsa Hyundai responded

Thank you for your feedback, David. We're pleased to hear that you had a good experience with the service agent. However, we apologize for any inconvenience caused by the internet buying representative. Your experience is important to us, and we would like to address and improve upon the issue. If you have specific details or if there's anything we can do to assist you further, please feel free to share. We appreciate your understanding and value your input.

January 17, 2024

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Stephen has great follow-through. I also appreciate the follow up call received by the service manager. Looking forward to the opening of the new dedicated genesis building More

by T-TownGV80
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Seitz

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Jan 17, 2024

Tulsa Hyundai responded

Thank you for your positive feedback! We're pleased to hear that Stephen demonstrated great follow-through, and we appreciate your acknowledgment of the follow-up call from the service manager. We're excited about the opening of the new dedicated Genesis building as well. If you have any more questions or if there's anything else we can assist you with, feel free to reach out. We look forward to serving you in the future!

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