Steven Diaz-Drago | Page 27
Assistant Service Manager
Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi
16600 NW 57th Ave
Miami Lakes, FL 33014
278 Reviews
Write a Review278 Reviews of Steven Diaz-Drago
May 12, 2018
Replace car key, very courteous and professional service Employees are very nice, friendly, and service oriented. Very happy and satisfied with outcome. I will gladly recommend doing business there. Will be Employees are very nice, friendly, and service oriented. Very happy and satisfied with outcome. I will gladly recommend doing business there. Will be going back in future. More
Other Employees Tagged: Gregory Mirabal, Ihosvany Mesa , Elvis Gamez, Chris Wilcox, John Wood, Stephen Kopecy , Lazaro
February 21, 2018
Taken care professionally and timely Came in with a problem without an appointment. Service was preformed quickly and professionally Guys were very knowledgeable and helpful. They found Came in with a problem without an appointment. Service was preformed quickly and professionally Guys were very knowledgeable and helpful. They found the problem Quincy and fixed it right away. More
Other Employees Tagged: Ihosvany Mesa
November 29, 2017
Horrible Customer Service My wife called like 20 times and nobody took the phone, the car that bought a 2016 chevy cruze has given me a lot of problems besides that it has 4 re My wife called like 20 times and nobody took the phone, the car that bought a 2016 chevy cruze has given me a lot of problems besides that it has 4 recalls and we have called and nobody answers until the other days the car did not turn on and I had to look for a tow to take it to the dealer, besides that the car has mold inside due to the humidity that it has inside one of the recalls and they do not want to give me a new car and I do not have the fault that my car is like this and not I think to take my daughter in the car with those conditions and to top it off they told me that with respect to that humidity they will do the best, REALLY !!!. What lack of respect More
May 08, 2017
Great and fast Everyone was professional, polite, and kept me update on what was going on with my car. Also the service was fast. Great place to get your car servic Everyone was professional, polite, and kept me update on what was going on with my car. Also the service was fast. Great place to get your car service at. More
Other Employees Tagged: Ihosvany Mesa , Elvis Gamez , Anthony Alicea
February 14, 2017
Excellent The service technicians was very helpful and professional, very knowledgeable about the type of work to be done on my car and the amount of time it wa The service technicians was very helpful and professional, very knowledgeable about the type of work to be done on my car and the amount of time it was going to take to complete the job and get me on my way. More
November 13, 2016
Perfect I Love Miami lakes auto mall . Friendly service from the entire staff . Very professional. Steven was great. Car is running perfect . Never any proble I Love Miami lakes auto mall . Friendly service from the entire staff . Very professional. Steven was great. Car is running perfect . Never any problems at this dealer . More
July 19, 2016
Service Thanks for the great service and the personal one on one attention you provided it was a great experience the wouldn't be forgotten Laz Thanks for the great service and the personal one on one attention you provided it was a great experience the wouldn't be forgotten Laz More
June 29, 2016
they was very helpful with my car. they seems to know a lot. they was very helpful with my car. they seems to know a lot on warranties. they were friendly n and very busy. the cashiers are always helpful n alway they was very helpful with my car. they seems to know a lot on warranties. they were friendly n and very busy. the cashiers are always helpful n always smiling. More
June 15, 2016
Awesome My experience was exceptional. Excellent service! I would keep doing service and repair of my car as needed. They are wonderful! Also, I would like to My experience was exceptional. Excellent service! I would keep doing service and repair of my car as needed. They are wonderful! Also, I would like to add that the girls in customer service are very professional and competent. More
Other Employees Tagged: Ihosvany Mesa
June 03, 2016
The worst service in the planet !! Its been a nightmare bringing my 2013 Chrysler 300c to Miami lakes Chrysler dealer there mechanics couldn't figure out what was wrong with my car they Its been a nightmare bringing my 2013 Chrysler 300c to Miami lakes Chrysler dealer there mechanics couldn't figure out what was wrong with my car they sound lost and unsure its been 2 weeks my car is at there shop collecting dust and with a bunch of rookie mechanics worker that they can't tell me if the cars having electrical or mechanical issues it feels frustrating bringing my car to the dealer where they service Chryslers and they don't know what wrong with my car I mean it's not like I took my car to jiffy lube to fix, if the dealer can't fix then who!!! So for anyone considering this dealer think twice before bringing it for service your in for a huge surprise better off taking it to planet Dodge much better and well trained mechanics and great customer service I mean my whole family and friends drive Chrysler and Dodge vehicles and they warned me not to bring it here instead they take it to Planet Dodge !! Well I learned my lesson folks never again will Miami lakes automall catch me here for service or buying my next 2018 Chrysler 300c !!! More
Other Employees Tagged: Chris Wilcox, John Wood, Stephen Kopecy