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Steven Estevez
Steven Estevez at Nissan of the Bronx
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Steven Estevez

Service Advisor

Nissan of the Bronx

3660 Boston Rd
Bronx, NY 10469

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4.5
53 Reviews
4.5

53 Reviews

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53 Reviews of Steven Estevez

February 17, 2024

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Employee Rating

Excellent customer service. Very accommodating and helpful. Allowed me to stay with a rental until all the work on my car was done, and I was able to go exchange it without any More

by MARTHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rosa, Adonis Melenciano, Jeter Melenciano, Keith Osbourne-Walker, Greg Stukes, Kevin Cedeno, Ian Thompson

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Feb 23, 2024

Nissan of the Bronx responded

Martha, we're glad you had such a wonderful experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 31, 2024

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Employee Rating

The service was excellent. Alexis went above and beyond. Much Appreciated. We couldn’t ask for anything more. More

by JOI.JONES2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Corporan, Michael Rosa, Keith Osbourne-Walker, Adilka Vasquez, Greg Stukes, Kevin Cedeno, Stephanie Perez, Ian Thompson

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Feb 03, 2024

Nissan of the Bronx responded

Joi.jones, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2024

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Employee Rating

I have been using Nissan for a few years and my experience is always great More

by KBLAKEGIBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Corporan, Michael Rosa, Keith Osbourne-Walker, Adilka Vasquez, Greg Stukes, Kevin Cedeno, Stephanie Perez, Ian Thompson

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Jan 31, 2024

Nissan of the Bronx responded

Hello Kblakegibson, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 27, 2024

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Employee Rating

Steven, the mechanic I encountered, failed to complete the simple tasks I requested—sticker glue removal, remote battery replacement, and a Nissan recall check. Despite promising a quick job within 30 min More

by TIKOF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steven Madrid, Kevin Cedeno

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Jan 30, 2024

Nissan of the Bronx responded

Hi, I believe someone from our sales department is in the process of reaching out to you to address this matter. We will resolve any issues there are as soon as possible.

January 18, 2024

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Customer service was great. Service was wonderful Was quick ready in time. Courteous was helpful More

by CHARMAINEWALKER62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Corporan, Michael Rosa, Keith Osbourne-Walker, Adilka Vasquez , Alyah Jimenez

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Jan 20, 2024

Nissan of the Bronx responded

Charmaine, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

January 04, 2024

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It was great service. Overpriced is my only complaint about it. s s d f g More

by LPERE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Corporan, Michael Rosa, Keith Osbourne-Walker, Adilka Vasquez , Alyah Jimenez

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Jan 06, 2024

Nissan of the Bronx responded

Lpere, we're happy to hear you had such a positive experience with our team! We hope you have a great day!

December 24, 2023

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Employee Rating

amazing team! everyone was very kind and provided excellent service. will definitely be my go to service center. More

by MIKESEMIMOLINA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rosa, Adilka Vasquez

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Dec 27, 2023

Nissan of the Bronx responded

Mikesemimolina, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bronx Nissan. We do hope we can be of assistance in the future. Take care!

December 18, 2023

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Employee Rating

Gave me a car with a dead battery, bad customer service. They eventually fixed it a week after. I will never buy a car from there. More

by NILSONFLORESS
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Service Time
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Recommend Dealer
No
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Dec 19, 2023

Nissan of the Bronx responded

Nilson, we are very sorry to hear about any issues that came up when you were purchasing your Audi with us. Our Manager would really like to get some more details in regards to this matter. Please contact us back at 718-696-6144 or email acecala@nissanofthebronx.com. We look forward to hearing from you.

December 10, 2023

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Employee Rating

The worst car dealer ever I would never recommend nobody to discard dealership is the worst ever in the world More

by ANNMARIELYLE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tammy Groody, Anthony Cecala, Alicia Corporan, Michael Rosa, Keith Osbourne-Walker, Adilka Vasquez , Alyah Jimenez

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Dec 12, 2023

Nissan of the Bronx responded

Hi Ann this is Anthony with Nissan. I called and sent you a text in regards to this visit. I would like to have a better understanding about your experience. Please reach out to me at 718-696-6144 or email acecala@nissanofthebronx.com at your earliest convenience and we will do our best to resolve this with you.

December 09, 2023

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Was in and out in less than 2 hours. Staff was professional. Got the car serviced quickly and easily. More

by KAZENINO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 10, 2023

Nissan of the Bronx responded

Kazenino, we're glad you had such a wonderful experience with us!

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