4 Reviews of Steven Lo
November 22, 2023
Pros : Got a car for MRSP Cons : 1. Zero Customer Satisfaction. You ask a question they don’t have answer, they just ask you to move out of the deal and they can find a new seller. 2. Zero Customer Satisfaction. You ask a question they don’t have answer, they just ask you to move out of the deal and they can find a new seller. 2. They have tie-ups with CarMax nearby. Just my experience with them was horrifying. I was getting an offer of $12600(expired a day ago) from CarMax while Longo was giving us an offer of $12500. We were ready to sell it to Longo to avoid multiple hops but Longo asked us if we have Carmax deal and they could match it. They decided to match up with CarMax, took 10 mins and returned back saying they changed their mind and can only offer $11000 and the only reason they gave was “Change of Mind”. When we refused and mentioned we will go to Carmax and sell, they said they have already called CarMax and now they have also decided to reduce the offer to $11000. Long story short, We found a new CarMax location, got the car re-evaluated and sold it to a higher price :) Overall, the experience was too tedious. More
December 01, 2022
I love Doug Eroh. He helped me buy my girlfriends car. She is my sister as well. Doug is a amazing dealer. He helped me buy my girlfriends car. She is my sister as well. Doug is a amazing dealer. More
Other Employees Tagged: Augustus Gabutina, Jimmy Htun, Sam Halawi, Fred Williams, Victor Smith, Doug Eroh, Mike Hao, Harley Wells, Kevin (Chiho) Lam
April 11, 2018
Buying a New Car Everything was good. It went smoothly and I really like the test drive because I really know what it feels like driving the new Toyota Camry Se. Everything was good. It went smoothly and I really like the test drive because I really know what it feels like driving the new Toyota Camry Se. More
Other Employees Tagged: Oscar Orellana
May 21, 2017
Rude sales Rude AF. Very very rude person ! I wondered where is his manner at?! this kinda person should never be a sales person! SMH! He really makes lingo Toyo Rude AF. Very very rude person ! I wondered where is his manner at?! this kinda person should never be a sales person! SMH! He really makes lingo Toyota looks bad More