50 Reviews
Write a ReviewDealership Experience
6 yrs, 8 mos
Industry Experience
9 yrs, 3 mos
Specialties & Trainings
Customer Service Specialist
50 Reviews of Susana Arceo
May 10, 2024
It was all good and appreciated. Smooth as silk! I’m very happy with the outcome. Smooth as silk! I’m very happy with the outcome. More
Other Employees Tagged: Jahan Carter, Kimberly Fernandez
April 11, 2024
It’s very efficient and they try to help as much as possible. Always clean. possible. Always clean. More
Other Employees Tagged: Jahan Carter, Kimberly Fernandez
October 15, 2023
They are usually cool but this time the oil change and tire rotation took about 3 hours. I was not too happy about that. And I had an appointment for early morning as well. tire rotation took about 3 hours. I was not too happy about that. And I had an appointment for early morning as well. More
Other Employees Tagged: Jahan Carter, Helena Hurtado , Danny Nanhthadet, Billy So Needs a raise!!
September 23, 2023
very professional doing his job and the staff very courteous especially David and I would recommend them to my friends courteous especially David and I would recommend them to my friends More
Other Employees Tagged: Jahan Carter, Helena Hurtado, Kimberly Fernandez , David Aceves, Danny Nanhthadet
September 18, 2023
Everytime I go to Metro Nissan I'm treated with outmost respect, I always get a review of any issues the vehicle might have. Except it is very expensive. Other than than that I will continue going to Metro respect, I always get a review of any issues the vehicle might have. Except it is very expensive. Other than than that I will continue going to Metro. Thank you so much More
Other Employees Tagged: Jahan Carter, Helena Hurtado , David Aceves, Danny Nanhthadet
September 07, 2023
Chris and Jahan were friendly and courteous. Always a pleasure to have my cars serviced here. Thank you both. Always a pleasure to have my cars serviced here. Thank you both. More
Other Employees Tagged: Jahan Carter, Kimberly Fernandez
August 16, 2023
The guy David who helped was is always nice and fast the experience was good and are car was handled with care and not to mention the fresh coffee and snacks experience was good and are car was handled with care and not to mention the fresh coffee and snacks More
Other Employees Tagged: Jahan Carter, Helena Hurtado, Kimberly Fernandez , David Aceves, Danny Nanhthadet, David was a big help
August 02, 2023
Went through 2 days of trying to get a car, and finally got it but was forced to return it 3 weeks after them not being able to find a financer. HORRIBLE experience . Do not reccommend got it but was forced to return it 3 weeks after them not being able to find a financer. HORRIBLE experience . Do not reccommend More
Other Employees Tagged: Jahan Carter, Helena Hurtado, Kimberly Fernandez , David Aceves, Danny Nanhthadet, Daniel Fuentes
July 27, 2023
It's close to my office. .. everything was great except the shuttle.. unreliable waited 2 hrs for pick up and gave up. Found a ride instead .. everything was great except the shuttle.. unreliable waited 2 hrs for pick up and gave up. Found a ride instead More
Other Employees Tagged: Kimberly Fernandez , Danny Nanhthadet