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Susie Hatheway
Susie Hatheway at Mandal Buick GMC
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Susie Hatheway | Page 3

Service Consultant

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

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4.6
307 Reviews
4.6

307 Reviews

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307 Reviews of Susie Hatheway

May 22, 2024

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Employee Rating

Good Service, friendly staff, courteous. Work completed within a reasonable amount of time. All good More

by BRENDAELDER72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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May 24, 2024

Mandal Buick GMC responded

Thank you, Brenda, for your kind words and for choosing Mandal Buick GMC! We are thrilled to hear about your positive experience with our service and friendly staff. It's great to know that your work was completed promptly to your satisfaction. We look forward to welcoming you back in the future or feel free to share your experience with others. Thank you again for taking the time to leave us a review! Sincerely, the Team at Mandal Buick GMC

May 19, 2024

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Always do a wonderful job communicating what needs to be done, what should be done in the future, and recommendations More

by Waltondr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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May 21, 2024

Mandal Buick GMC responded

Thank you for the kind words! We are thrilled to hear about your positive experience with Mandal Buick GMC. We are committed to providing clear communication, expert advice, and top-notch service. We look forward to assisting you again in the future and appreciate you choosing us for your automotive needs. Sincerely, the Team at Mandal Buick GMC

May 18, 2024

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Scratch 2 of my rims when rotating my four tires and forget to put my cover back when put air in it. Smh More

by blacktiger615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Vertudazo, David Kelly, Jamie Meakins, Stephanie Woods

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May 20, 2024

Mandal Buick GMC responded

We acknowledge and appreciate your feedback. Your experience is concerning, and we want to ensure that we address your concerns promptly. Please reach out to us so we can assist in resolving this matter. We strive for excellence and will work diligently to make things right for you. Sincerely, the Team at Mandal Buick GMC

May 18, 2024

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My truck stayed in the service department for 1 week. The transmission overheated 4 times and they told me that the transmission fluid was all thet needed to be changed to correct the problem. The truck More

by jeff.rosskopf
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 20, 2024

Mandal Buick GMC responded

We appreciate you taking the time to share your recent experience with us, Jeff. Your feedback is valuable to us, and we would like the opportunity to discuss this matter further to ensure we address your concerns appropriately. Please reach out to us at your earliest convenience. Thank you for bringing this to our attention. Sincerely, the Team at Mandal Buick GMC

May 15, 2024

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Bought vehicle over the phone and it was great! From the beginning call to signing papers, easiest ever! More

by CRIEG_OSTER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, David Kelly, Jamie Meakins

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May 17, 2024

Mandal Buick GMC responded

Thank you for choosing Mandal Buick GMC! We are thrilled to hear that your remote buying experience was seamless from start to finish. We appreciate your trust in us and hope you enjoy your new vehicle. Should you need anything in the future, please don't hesitate to reach out. Drive safely! Sincerely, the Team at Mandal Buick GMC

May 12, 2024

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Ethan King was so helpful, the explanation of how everything on the vehicle works was great. He did an excellent job. His boss was good also, just can’t remember his name. More

by johnsumrall8
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, Stephanie Woods

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May 14, 2024

Mandal Buick GMC responded

Thank you for the kind words about your experience with Mandal Buick GMC. We are delighted to hear that Ethan provided you with excellent customer service and a thorough explanation of the vehicle features. We appreciate your feedback and look forward to assisting you again in the future. Drive safe! Sincerely, the Team at Mandal Buick GMC

May 11, 2024

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There is nothing more I can say than Suzie does a good job the guy next to her , he can be fired for all I cRe More

by PHYSCOOO10
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 14, 2024

Mandal Buick GMC responded

At Mandal Buick GMC, we always strive to provide exceptional service to all our customers. If there are any specific issues or feedback you would like to share, please do not hesitate to contact us directly. We value your feedback and are committed to resolving any concerns you may have. Thank you for choosing Mandal Buick GMC. Sincerely, the Team at Mandal Buick GMC

May 10, 2024

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Best experience I’ve ever had buying a car. I would never buy one anywhere else! More

by SCOTT@150GOLF.COM
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, Kira Miller, Jamie Meakins, Stephanie Woods , Jamie Herring

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May 13, 2024

Mandal Buick GMC responded

Thank you for the kind words, Scott! We are thrilled to hear about your positive experience with Mandal Buick GMC. We appreciate your loyalty and look forward to assisting you in the future. Safe travels in your new car! Sincerely, the Team at Mandal Buick GMC

May 10, 2024

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Everyone was very polite and professional. The service team made sure I was completely satisfied with my experience. More

by whittenjeff45
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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May 13, 2024

Mandal Buick GMC responded

Thank you for your kind words! At Mandal Buick GMC, ensuring complete satisfaction is our top priority. We're thrilled to hear you had a positive experience with our service team. We appreciate your business and look forward to assisting you again in the future. Sincerely, the Team at Mandal Buick GMC

May 10, 2024

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Excellent service. The only flaw is that fact that I need to reply with 15 word minimum. More

by woodb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

Helpful
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May 13, 2024

Mandal Buick GMC responded

Thank you for the positive feedback! We appreciate your honesty and look forward to serving you again. Sincerely, the Team at Mandal Buick GMC

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