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Susie Scadden
Refer Me
79 Reviews
Susie has been with us since 2006, who calls Hallsville, TX her hometown. Susie has been married to her husband for 31 years, and together they have a 26 year old son. As a family, they enjoy competing in RC Racing and going to NASCAR events all over the country. Susie loves to read, and loves animals even more (especially cats)! Her favorite vehicle is the Chevy Equinox because it's not too big & it's not too small! Susie is multi-talented and is willing to go beyond the call of duty. Her creative problem solving approach and winning attitude, coupled with her outstanding customer service, make her an invaluable asset to our company. In addition to her Chief Financial Officer duties, she also handles all of our MIS systems, technology issues and "Continuous Improvement" programs to help us provide better solutions!
Read moreDealership Experience
19 yrs, 3 mos
Industry Experience
19 yrs, 3 mos
Languages Spoken
English
79 Reviews
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79 Reviews of Susie Scadden
April 08, 2019
I guess I am the exception. My issue isn't so much with the people as it is with the product. Overall people are friendly, but there seems to be a major lack of communication thr My issue isn't so much with the people as it is with the product. Overall people are friendly, but there seems to be a major lack of communication throughout the dealership that can really create a headache, especially for me. I have had my Silverado Z71 for 14 months now, and it has been back the shop 13 times. I have spent almost 2 months of my life in their loaner vehicles, which is really a pain because of all the rules that go along with the loaner. My truck is currently in the shop again and has been since March 28, 2019. Most of the times my truck has been in the shop, it has been for at least a week. One time they were supposed to send my truck off to Dallas to get fixed, I waited a week before I reached out for an update and come to find out it never left Gladewater. They installed new struts and springs on it, but come on, really one week for that. They cant seem to fix my truck, and I feel like I'm getting the run around until my warranty expires. I have taken it up with General Motors and I would rather pull my teeth out. It has gotten to the point to where I had to retain an attorney to help me get out of this truck, get my money back, or get a new one. The only reason I gave 2 stars is because the people are friendly. I grew up in this town, graduated from here, and moved back here after my time in the Marine Corps. I wanted to give my business to what I considered a focal point of my hometown. That was a decisions I have come to regret. More
by Roger
Other Employees Tagged: Vernon Hall, Jeriamy Schumacher, Jason Smith, Freddie Tomlinson
Helpful 
March 21, 2019
We found the perfect car at MCKAIG! We found the perfect vehicle for our family road trips at McKaig! Freddie, Jeriamy & Brandon got ya handled in no time. Charles walked us through the We found the perfect vehicle for our family road trips at McKaig! Freddie, Jeriamy & Brandon got ya handled in no time. Charles walked us through the Onstar and all the cool vehicle electronics. Love this vehicle and love This dealership! I know my new Buick Enclave will be in good hands with Vernon, Mariela and Jason when I need service. Thanks again! More
by Johnny Hinds
Other Employees Tagged: Mariela Hernandez , Vernon Hall, Brandon McCloskey, Charles Phillips, Jeriamy Schumacher, Jason Smith, Freddie Tomlinson
November 29, 2018
Truly a dealer for the people! This is the second vehicle that I’ve purchased from the McKaig dealership. The staff is very generous and the atmosphere is one of comfort. Charles, J This is the second vehicle that I’ve purchased from the McKaig dealership. The staff is very generous and the atmosphere is one of comfort. Charles, Jeriamy, and Susie each were very informative and polite in my purchase of a new vehicle. Never once did I feel skeptical or pressured while being there. I will definitely return for future purchases! More
by Revoluxion1
Other Employees Tagged: Charles Phillips, Jeriamy Schumacher
September 29, 2018
Like family Everytime! Always love my experience with Charles and the gang. Purchased my 7th vehicle here and everything was perfect as always. Charles handles everything w Always love my experience with Charles and the gang. Purchased my 7th vehicle here and everything was perfect as always. Charles handles everything with care and honesty everytime. Thanks again! More
by Pilcha
Other Employees Tagged: Faye Hinds, Lisa Bryant , Kent Abernathy, Charles Phillips, Jeriamy Schumacher, Freddie Tomlinson
September 01, 2018
extremely pleased My salesman was Dennis Smith. He is pleasant to deal with, no pressure, and assists with meeting one's needs. I ordered my car from Chevrolet and in My salesman was Dennis Smith. He is pleasant to deal with, no pressure, and assists with meeting one's needs. I ordered my car from Chevrolet and in less than a month, it arrived with all the bells and whistles, a 2019 Chevy Traverse Premier. I was introduced to a large number of staff. This dealership is more like meeting a new family. All in all, what a great purchasing experience. I highly recommend this dealer. More
by bruffinit
Other Employees Tagged: Faye Hinds, Lisa Bryant , Kent Abernathy, Alisa Cerney, Dennis Smith, Freddie Tomlinson
June 09, 2018
Good experience in buying a new Vehicle They went out of there way to get the vehicle I wanted. I would recommend if somebody is looking for a new or used vehicle or need service done on you They went out of there way to get the vehicle I wanted. I would recommend if somebody is looking for a new or used vehicle or need service done on your vehicle go to McKaig. More
by blr111460
Other Employees Tagged: Dennis Smith
May 08, 2018
no pressure sales adrian showed me several cars new and used. we drove a few and he showed me all the features. never once did he try to sell me a car, he listened to m adrian showed me several cars new and used. we drove a few and he showed me all the features. never once did he try to sell me a car, he listened to my needs and wants. in the end i bought a new 2018. he didn’t care what i bought as long as it met my needs. i’m 56 years old and never had this kind of service in the car buying business. go to mckaig and ask for adrian ?????????? More
by patrick
Other Employees Tagged: Adrian Cortes , Brandon McCloskey, Freddie Tomlinson
March 28, 2018
Great people The sales staff at McKaig made it a pleasure to purchase a vehicle. They were very helpful from start to finish. I would highly recommend McKaig Chev The sales staff at McKaig made it a pleasure to purchase a vehicle. They were very helpful from start to finish. I would highly recommend McKaig Chevrolet to anyone looking to buy a new or used vehicle. More
by Drew
Other Employees Tagged: Charles Phillips
March 23, 2018
No fear car buying Adrian went above and beyond trying to get me in an affordable new car credit not so good. He made the whole experience pleasant got me a great inter Adrian went above and beyond trying to get me in an affordable new car credit not so good. He made the whole experience pleasant got me a great interest rate and a payment i could afford a new Chevrolet sonic Adrian was very knowledgeable about car,financing and any questions i had . He introduced me to service personnel showed me around the dealership etc. Adrian and mckaig are top notch as a team i have no regrets with my purchase and wouldn't hesitate to recommend them. THANKS ADRIAN AND MCKAIG CHEVROLET More
by Sharon B
Other Employees Tagged: Adrian Cortes
March 21, 2018
Wonderful Experience I purchased a vehicle from Adrian a couple months back. When my friend came to me needing a new vehicle, I immediately recommended Adrian. She didn' I purchased a vehicle from Adrian a couple months back. When my friend came to me needing a new vehicle, I immediately recommended Adrian. She didn't think she would qualify for a vehicle, but he was able to get her into a vehicle that same day. He worked extremely hard and provided excellent service. I would definitely recommend Adrian for your next vehicle purchase. More
by Kristi
Other Employees Tagged: Adrian Cortes , Mark Abernathy, Jeriamy Schumacher, Freddie Tomlinson
Dealership Inventory (66 Vehicles)
2024 Chevrolet Silverado 1500
new
Glacier Blue Metallic exterior
Automatic
Four Wheel Drive
