Suzanni Ortiz | Page 3

The service department is great to work with. Service depart is great to work with. Have had a great experience dealing with everyone there. The last few times I have work with Suzanni. She is pat Service depart is great to work with. Have had a great experience dealing with everyone there. The last few times I have work with Suzanni. She is patient and friendly and knowledgeable. More

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Easy peasy Great service, in and out as promised. Also excited that they are moving to Stamford in the near future. That will make it even more convenient. Great service, in and out as promised. Also excited that they are moving to Stamford in the near future. That will make it even more convenient. More

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Above and beyond Great service, good people. They made the extra effort to make sure my car came back as nice as possible. I will keep coming back. Great service, good people. They made the extra effort to make sure my car came back as nice as possible. I will keep coming back. More

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Great service The customer service is fantastic. Everyone was very helpful, all my questions were answered and my oil change on my Jeep Cherokee was done in a timel The customer service is fantastic. Everyone was very helpful, all my questions were answered and my oil change on my Jeep Cherokee was done in a timely manner. I would definitely recommend. More

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Very professional Called for appointment got one received call when do very professional at desk answered all guestions I give them an A+ Very satisfied with all work Called for appointment got one received call when do very professional at desk answered all guestions I give them an A+ Very satisfied with all work done More

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Rude and unknowledgeable! Went 4 times to fix the same problem and guess what it is still not fixed. The problem is horrid. They say now it is another part. That is xx. Regulat Went 4 times to fix the same problem and guess what it is still not fixed. The problem is horrid. They say now it is another part. That is xx. Regulator does not work, when you roll the window down it makes the worst noise, now it is not just the rattling it is the fact that rolling down the window is horrendous. Rude people and obviously not knowledgeable at all. I mean how many idiots does it take to fix a window. And forget the other part it supposedly needs, I can't roll it down to hear the rattling which was a secondary issue because un-normal churning noise is awful. So after 4 visits, i am left with a broken window. Thanks very much. More

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Routine Maintenance with good advise Went in for your normal routine maintenance and had to wait a bit to check in because they were busy. They took my info quickly and asked if anything Went in for your normal routine maintenance and had to wait a bit to check in because they were busy. They took my info quickly and asked if anything was going on. They checked into all of my queries, provided a response to all of them and advised what i need to be doing soon, WITH PRICING INFO so I know what to expect, and why. Cars need maintenance so you can;'t get around that. The service people give you good information to help you good decisions on when to get it done. Got to like it. I also like the price they gave on tire replacement. Strangely, it was better than those discount tire places like Mavis and Town Tire! More

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Best Service Yet! I have begun to have my Jepp serviced at the service center in Greenwich CT where I work. I have not experienced such great customer service ever. M I have begun to have my Jepp serviced at the service center in Greenwich CT where I work. I have not experienced such great customer service ever. My dealings with my Service Rep, Suzanni Ortiz, have been professinal, pleasant, and of a superior nature. More

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Professional Service Jeep CDC serviced my Latitude, and had to order a Navigational/Audio module to replace the original one that had partially failed. Once the replacemen Jeep CDC serviced my Latitude, and had to order a Navigational/Audio module to replace the original one that had partially failed. Once the replacement module was in, I was able to come in and have it installed and was out in a very reasonable amount of time. Service Representative Suzanni Ortiz was knowledgeable, professional, and extremely helpful during both visits to the dealership service department. More

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Quick and painless oil change The service department is great. Very friendly every time I come In. Always eager to answer any and all questions I have about my vehicle. The service department is great. Very friendly every time I come In. Always eager to answer any and all questions I have about my vehicle. More

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