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Sydney Fullerton
Sydney Fullerton at Mike Molstead Motors

Sydney Fullerton

Service Advisor

Mike Molstead Motors

1501 S Grand Ave
Charles City, IA 50616

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4.8
103 Reviews
4.8

103 Reviews

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103 Reviews of Sydney Fullerton

July 02, 2025

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Employee Rating

Awesome service. Renee is very helpful and keeps me updated on my truck, and goes the extra mile to make sure I have my truck done on time. More

by jacobscurtisd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Shelby Reeser, Danielle Vance, Vannessa Thompson

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June 29, 2025

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Employee Rating

Scheduling my service was fast and easy. Checking in my vehicle eas alo quick and easy. I chose to wait the waiting area was clean and even had snacks and drinks. Over all very good service. More

by piper.loves331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Molstead, Kelly Molstead, Jared Molstead, Josh Molstead, Joe Molstead, Dan Carey, Mike Molstead, Zach Fox , Sydney Otto

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Jun 30, 2025

Mike Molstead Motors responded

Thank you for sharing your experience! . Providing great service and a comfortable environment is important to us. We appreciate your visit and look forward to serving you again

June 28, 2025

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Employee Rating

Very accommodating to the customers needs and wants! Great place to buy and service your vehicle! More

by jennkurtenbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 30, 2025

Mike Molstead Motors responded

Thank you for the wonderful feedback! We appreciate your support and look forward to helping you again!

June 16, 2025

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The service was very timely and everything was taken care of. Any questions were answered in detail. More

by pichtmb@yahoo.com
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 20, 2025

Mike Molstead Motors responded

Our team takes pride in making sure all your questions are answered and that every detail is taken care of. We appreciate your trust and look forward to serving you again in the future!

June 09, 2025

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Employee Rating

My vehicle was in and out on time. Sidney explained everything to me clearly and informed me all recommendations based on the mechanics info. More

by gijoe68impalass
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 19, 2025

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Best service and best service adviser Nice lobby’s and nice waiting areas. We enjoy the service dept. More

by mikedenisebrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Molstead, Joe Molstead, Renee Knapp, Kara Schilling, Shelby Reeser, Danielle Vance, Vannessa Thompson

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May 27, 2025

Mike Molstead Motors responded

Thank you so much for the wonderful review! We're thrilled to hear you enjoy our service department and that your experience with our service advisor and facilities has been so positive. We truly appreciate your support and look forward to seeing you again!

May 10, 2025

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Employee Rating

Very pleased with the overall service. Would like to watch something other then.golf while waiting. More

by pamelag0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 27, 2025

Mike Molstead Motors responded

Thank you for the feedback! We appreciate you letting us know, and we'll do our best to make your wait more enjoyable. We're always here to help however we can. Just let us know what you'd prefer to watch next time & we will get it switched.

April 24, 2025

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Employee Rating

Always a pleasant experience! Molstead’s gang are the best, sales,service, and detail!! Great group!! More

by jgsecor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Molstead, Janae Crooks, Kelly Molstead, Jared Molstead, Josh Molstead, Dan Carey, Mike Molstead, Kara Schilling , Sydney Otto

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Apr 25, 2025

Mike Molstead Motors responded

Thank you so much for the kind words! . It means a lot to us to know our hard work is appreciated. We’ll be sure to pass your compliments along to everyone here at Molstead’s. See you soon, John :)

April 20, 2025

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Employee Rating

They took good care of me and even loaned me a car while my Jeep was being serviced. More

by aprilcook1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2025

Mike Molstead Motors responded

Thank you! We're glad we could take care of you and keep you on the road while your Jeep was in the shop. We appreciate your business!

April 19, 2025

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Employee Rating

Clean, fast and well maintained. Employee wasn’t very friendly. Work was done quickly and done well. I asked to be advised if something was covered under warranty and never heard a w More

by bobby_whiteside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2025

Mike Molstead Motors responded

Thank you for your honest feedback. We’re glad the work was done quickly and to your satisfaction, but we’re sorry to hear about the lack of communication and friendliness, that’s not the experience we aim to provide, and not who we are. We’ll address this with our team and would appreciate the chance to make it right.

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