TOM MILBURN | Page 3

I needed my battery checked right away and Thomas gave me excellent service right away excellent service right away More

by rhnpow Verified Customer Verified Customer

Helpful 0

Report | Print

Great place wide selection of vehicles. Very low pressure and transparent atmosphere would definitely recommend Very low pressure and transparent atmosphere would definitely recommend More

Helpful 0

Report | Print

I went to Peacock ford service center December of last year to fix an electrical issue. Thomas, the service rep said it required special parts that need to be ordered and said he would order them. After s year to fix an electrical issue. Thomas, the service rep said it required special parts that need to be ordered and said he would order them. After several weeks went by I reached out and asked if the parts and come in and he said they had not. I stopped in multiple times afterwards to find out the status because he would not give me an update. Finally, I brought my truck back in for warranty recall items. After two days of not hearing anything from him, I called several times and he did not reply. Then I called the service administrator and she got him to finally called me back. The total time for the repair took a week and a half, and it was all covered by warranty. They did not pay for my rental car fees which they should have since it was a warranted item. Thomas had a bad attitude each and every time I came in. The service was terrible. More

by wesleyinfantini Verified Customer Verified Customer

Helpful 0

Report | Print

Awesome experience! My husband and I had prior service issues with Peacock Ford Service Department,’so much that we have been driving to Sanford to get our vehicles ser My husband and I had prior service issues with Peacock Ford Service Department,’so much that we have been driving to Sanford to get our vehicles serviced. I did not have an appointment and Tom was incredibly understanding and was able to fit me in. The concierge drivers service picked me up when my vehicle was done. I would given them a 10.5 now I am scale of 1-10! I am happy to see that this was a very different experience! Tom was awesome! More

by Rhonda Cox Verified Customer Verified Customer

Helpful 0

Report | Print

Got right in, service dept did a thorough check of my car even honored my coupon! even honored my coupon! More

by gmcparm Verified Customer Verified Customer

Helpful 0

Report | Print

I have purchased 7 vehicles from this dealership. They are thoughtful and i have taken my cars here for every service. They are thoughtful and i have taken my cars here for every service. More

Helpful 0

Report | Print

Received excellent service, good communication. Service done in a timely manner. Customer waiting area is very accommodating, clean and clean rest rooms. Service done in a timely manner. Customer waiting area is very accommodating, clean and clean rest rooms. More

by WOODY1418 Verified Customer Verified Customer

Helpful 0

Report | Print

Both very friendly and very professional. The service guys are folksy but they know their business and don’t waste time getting your car ready. The service guys are folksy but they know their business and don’t waste time getting your car ready. More

by Indy.Steve Verified Customer Verified Customer

Helpful 0

Report | Print

Peacock Ford has always gone above and beyond after my son purchased his truck there. Their service department is amazing. We usually deal with Tom who is awesome. Would highly recommend him. And definite son purchased his truck there. Their service department is amazing. We usually deal with Tom who is awesome. Would highly recommend him. And definitely recommend peacock Ford for sure. More

by the2ndomega Verified Customer Verified Customer

Helpful 0

Report | Print

The sales and service representatives are a pleasure to talk to and do business with. Just like family. talk to and do business with. Just like family. More

by MEB452M Verified Customer Verified Customer

Helpful 0

Report | Print