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TONY TURNER
TONY TURNER at Buick GMC Brooksville
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TONY TURNER | Page 4

SERVICE ADVISOR

Buick GMC Brooksville

15164 Cortez Blvd
Brooksville, FL 34613

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4.9
68 Reviews
4.9

68 Reviews

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68 Reviews of TONY TURNER

May 13, 2024

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Donnie pelam is very knowledgeable about my Buick enclave he is a credit to your dealership I would only take my vehicle there because of him and the service that I get at your dealership More

by jamelin
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Recommend Dealer
Yes

Other Employees Tagged: JOSIAH MAHER, DONNA CORLEW, DONNIE PELHAM

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May 11, 2024

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Misleading and corrupt at the warranty department. . Manager, Jennifer and warranty department seem OK with misleading people out of their hard earn money. More

by DAVEWOLF0
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Recommend Dealer
No

Other Employees Tagged: Jennifer Stals, HOWARD ABRAHAMS

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May 13, 2024

Buick GMC Brooksville responded

Mr. Wolf, We apologize if you feel we misled you in any way, that was certainly not our intention, nor would we gain any benefit from doing so. While we can appreciate your disappointment that the items were not covered under the warranty you purchased, there was nothing done to mislead you, in any way. The contact you purchased was the one you selected and signed for at time of delivery. Despite this we made a goodwill effort to assist you with the cost of repairs and suggested you could cancel your existing contract and purchase a new contract with the desired coverage level. The contact provider, Zurich, provides the coverage, contracts, pricing quotes and refund quotes--not the dealership. We sincerely apologize that we disappointed you and wish you the best of luck in the future. Sincerely, Jennifer Stals, General Manager

May 15, 2024

DAVEWOLF0 responded

Jennifer, you say in no way was I misled. Again this is were you there when I was signing these papers from the previous financial manager who was terminated were you in the room so you don’t know what went on I do. Also, it was you who called me and said I would be getting prorated $1400 back for canceling my policy only to find out your new financial manager tells me it’s 250 that’s a big difference so you did leave me $1400 and $250 are Two different amounts so did you leave me or not rhetorical question.

May 11, 2024

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Tony was easy to work with and made sure I knew the cost before work was done More

by hequet349
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Yes
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May 11, 2024

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Very good price for an oil change. Great customer service! Service advisor give excellent advice. More

by HSCHWANTES
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Yes
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May 08, 2024

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Donnie is great, tech was young and needs more hands on. Labor hours was over book..Final repair was good. More

by gary.kreisher
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Recommend Dealer
Yes

Other Employees Tagged: JOSIAH MAHER, DONNA CORLEW, DONNIE PELHAM

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May 07, 2024

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Courteous and competent staff, always going the extra mile! A pleasure to do business with! More

by KWJABLONSKI
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Recommend Dealer
Yes

Other Employees Tagged: JOSIAH MAHER, DONNA CORLEW, DONNIE PELHAM

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May 07, 2024

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Service was fast and completed on time. Very satisfied with the service department. Very fair pricing. More

by Tonyvickery28
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Recommend Dealer
Yes

Other Employees Tagged: JOSIAH MAHER

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May 06, 2024

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This dealership will go the extra mile to make things right under any and all circumstances. More

by James
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Yes
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May 06, 2024

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Great experience with the service department. Had several items that I wanted done and they were completed in a timely manner. More

by 1322CHERRY
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Recommend Dealer
Yes

Other Employees Tagged: HOWARD ABRAHAMS

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May 05, 2024

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Very friendly people, service was good and coffee snacks and refreshments were also great while waiting. More

by digflorida2
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Recommend Dealer
Yes

Other Employees Tagged: DONNA CORLEW

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