Taga Sickler | Page 2

I felt that I was rushed into the purchase! Salesman was working with someone else before the ink was dry! Vehicle didn’t even have a manual in it! I’m from NY and I thought I had 3 days to ch Salesman was working with someone else before the ink was dry! Vehicle didn’t even have a manual in it! I’m from NY and I thought I had 3 days to change my mind but when I tried to get out of it, I was told I couldn’t, that’s on me! I love the vehicle but I don’t think I would ever buy another vehicle from your dealership again! I now understand why your rating is only 4.5 stars! Usually when you pick up a new car, someone shows you a few things about it, not this time, I was just handed the keys! And last thing, when I called up a few days later to inquire about refinancing my loan ( which I planned on doing from the start) I was told that I had to make 4 payments first, I guess I have short term memory loss! 😂 Don’t get me wrong, this vehicle is my dream car and I have been eyeing it for years, but I just thought that when you purchased a vehicle of this cost, the experience would be much better, silly me! By the way, the vehicle I purchased was a Land Rover Defender! 😂 I’m assuming jaguar and Land Rover are sharing the same platform since they are in the same building! I More

by BIGBILLJR Verified Customer Verified Customer

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Outstanding. Everybody on the team, from Ms. Lane to Josh Mooney in finance. And we love the car. We are, however, still waiting to hear from the Concierge. Becau Everybody on the team, from Ms. Lane to Josh Mooney in finance. And we love the car. We are, however, still waiting to hear from the Concierge. Because we're "old school," there are a bunch of buttons and knobs we don't understand - but we know they'll help us figure things out. Loved it. PS: Service Department is awesome. Kat in sales, with Marco - they're great, too. More

by PBKALPHA1 Verified Customer Verified Customer

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Doug and Juliana were great! They kept me informed while my vehicle was in the shop They kept me informed while my vehicle was in the shop More

by RONDA2 Verified Customer Verified Customer

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Taga, Daniel and the entire team did a great job making my experience seamless! If you are looking for a luxury vehicle this is the team you want to work with!! my experience seamless! If you are looking for a luxury vehicle this is the team you want to work with!! More

by justinbjohnson77 Verified Customer Verified Customer

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Everything went great when I came in to test drive. While asking questions about the vehicles Taga's knowledge surpassed my expectations. While asking questions about the vehicles Taga's knowledge surpassed my expectations. More

by linda82 Verified Customer Verified Customer

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They called and said that they would overpay for my 2023 Landrover sport. So I made an appointment and they were true to their word. For a small amount, I walked out with a 2024 F-type Jaguar convertible. Landrover sport. So I made an appointment and they were true to their word. For a small amount, I walked out with a 2024 F-type Jaguar convertible. Great to deal with honest people. More

by JRAY Verified Customer Verified Customer

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Have purchased several vehicles from Landrover Sarasota. The sales and service experience are always top notch. The sales and service experience are always top notch. More

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BEWARE… unscrupulous, deceitful, money-grabbing Jaguar/Land Rover dealership (part of Morgan Auto Group). Avoid at all costs! I purchased a 2019 Ford Ranger several weeks ago from Jaguar/Land Rove Jaguar/Land Rover dealership (part of Morgan Auto Group). Avoid at all costs! I purchased a 2019 Ford Ranger several weeks ago from Jaguar/Land Rover of Sarasota, a division of the Morgan Auto Group, in Tampa, FL., and have had nothing but problems with this long-distance purchase since the delivery of the truck. I was lied to, tricked, and blamed for this truck not being delivered to me as promised by this dealership, and I encourage others to look anywhere other than the Morgan Auto Group (MAG) line of dealerships for their next vehicle purchase. If this dealership is an example of how MAG allows their businesses to be run, don’t even consider walking on any of their dealership lots! Even the GM of this dealership blew me off, not returning my call when we had a pre-arranged date and time to speak about my unfortunate purchase. Salesperson Taga Sickler failed to disclose obvious damages to this truck (i.e., leather seat ink stains, deep bedliner gouges, engine hesitation), nor did the dealership disclose these damages in their sales ads for the truck online. When I pushed to have an independent mechanic check out the truck before purchase, I was told by Mr. Sickler, ‘No way, you can’t do that here.’ Red Flag! Sales Manager Gene Stewart lied to me about the reconditioning work done to the truck to make it more presentable (i.e., new tires, oil/filter change, new wiper blades, multi-point service check). NOTE: At delivery, none of these items were replaced or put on the truck! The day before delivery, Mr. Toby Gray, who handles all the titling/registering of vehicles, called me and said that an additional $500 was required to be added to the agreed purchase price to pay for the services of the delivery crew to drive to Miami and back. When I stated that Mr. Sickler initially informed me that ALL Florida sales included ‘free’ delivery, he said Miami was too far, and if I didn’t pay, I could come to Sarasota and get it. Wow, that sounds like extortion to me. The next day at delivery to my home, not only was the truck not as represented by the dealership’s employees, Mr. Sickler and Mr. Stewart (specifically ruined leather seating, used tires, worn wiper blades, unchanged oil, and the truck undetailed with roaches and food inside), but I learned that Mr. Gray had NOT titled/registered the truck as per my wishes with my personalized tag or with a paper title ordered. To date, I cannot re-tag this truck with my personalized tag; Mr. Gray told me to buy the paper title at the tag agency myself. Wow, I PAID the dealership to handle all the tag and title work correctly. This was NOT the case. On a last note, I asked the delivery crew what they were earning to deliver the truck to Miami. The amount was laughable when compared to the $500 I was told needed to be paid for the delivery. I told them what I paid for the delivery, and they laughed, saying I was being taken for a ride! Of course, I reported all this immediately to Mr. Sickler, who then passed the ball along to Mr. Gray, who passed the ball to Mr. Stewart, who never called me back. I called these people every other day for two weeks until the dealership had Customer Relations Liaison, Mr. Jason Mirabito, call me, stating that any grievances toward, or any wrongdoing on the part of any dealership employee was simply a misunderstanding on ‘my’ part, and to ‘satisfy me’ about the truck titling issue, he would put $10 in the mail for my trouble! Which he NEVER did. He also said that I was ‘bothering’ everyone by calling the dealership and I should lay off. When I asked about last-minute $500 for delivery (or I could come to get the truck) he said, “It was simply a renegotiation of the price on the truck”. Right. Again, please do NOT consider working with any of the Morgan Auto Group (MAG) line of auto dealerships! The MAG employees I dealt with will lie, cheat, mislead, and take every advantage of you. David Betancourt Miami, FL. More

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After purchasing 5 cars from Wilde in Sarasota over. a decade I was shocked at the pricing I received from the new regime on a used car today. To use the term garage fees is an insult to garbage ! $2000 a decade I was shocked at the pricing I received from the new regime on a used car today. To use the term garage fees is an insult to garbage ! $2000 for window etch and other nonsense ? $1200 doc fee. $1350 for a recondition fee ? Really, so now the customers pay to recon a used car for front line sale ? Isn’t that what dealers are are in the actual business of doing, buy cars recondition them and sell them? I’m not a shy person but this was actually insulting to informed buyers. Have some self respect as a buyer and move on when you’re presented with this greed. More importantly teach your children or grandchildren that when a business shows a disregard for its customers they should not feel obligated to engage in their own financial exploitation. This is not about having money as many do it’s about respecting money. Jason Ray , Certified Financial Planner More

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all was great with this sale went there for a different car but picked another one with the sales rep car but picked another one with the sales rep More

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