Warm welcome, great service and kept me up to date with
everything....will recommend to friends.
everything....will recommend to friends.
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by AKing
Verified Customer
Verified Customer
Service Price Transparency
Mar 22, 2024 -
Foundation Kia of Wichita Falls responded
We're thrilled to have provided you with a warm welcome and great service! Thank you for your recommendation, and we look forward to welcoming your friends soon!
The advisor was very kind and respectful and
knowledgeable. If I didn't understand something, they took the time to explain it to me until I understood it.
knowledgeable. If I didn't understand something, they took the time to explain it to me until I understood it.
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by jacobaok
Verified Customer
Verified Customer
Service Price Transparency
Mar 22, 2024 -
Foundation Kia of Wichita Falls responded
We're delighted to hear about your positive experience with our advisor! Providing excellent service and ensuring our customers feel comfortable and informed is our top priority. Thank you for your kind words, and we look forward to assisting you again in the future!
Great experience, helpful staff, warm welcome, and
overall the best dealership I have been to in a long time!!!
overall the best dealership I have been to in a long time!!!
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by AKing
Verified Customer
Verified Customer
Service Price Transparency
Mar 22, 2024 -
Foundation Kia of Wichita Falls responded
We're thrilled to hear about your great experience! Thank you for your kind words about our helpful staff and warm welcome. We strive to provide the best service possible, and we're delighted to have exceeded your expectations. Looking forward to seeing you again soon!
I am still waiting for the part for my car.
No one has contacted me so has it not come in? 3 weeks now, I think.
No one has contacted me so has it not come in? 3 weeks now, I think.
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by kathymoeverett
Verified Customer
Verified Customer
Service Price Transparency
Mar 13, 2024 -
Foundation Kia of Wichita Falls responded
Thank you for reaching out. We apologize for the delay in obtaining the part for your car. The parts have been on backorder, but we anticipate their arrival by Friday. We'll let you know as soon as we have the part!
They got me right in, offered a nice lobby to wait in,
and were quick to service.
and were quick to service.
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by shannonmeagan
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tony White
Feb 22, 2024 -
Foundation Kia of Wichita Falls responded
Thank you for your positive review! We love our customers like you! Thank you for choosing Foundation Kia of Wichita Falls, we hope to see you again soon!
Y'all just send me check for the the spoiler repair, and
I'll just call it a loss on my end for the tires. Bud, you've been great, but I call it how it is on the y'all's management, xxxx poor. I've got the
I'll just call it a loss on my end for the tires. Bud, you've been great, but I call it how it is on the y'all's management, xxxx poor. I've got the paperwork for the inspection from y'all that has no measurements on the tires other than the tire pressure was checked with no objective numbers. As a business owner google reviews for y'all's business, Facebook, as well as better business bureau go along way for a dealer telling me "if I inspected the car before I took off the lot". Either way I appreciate the help but I know your hands tied. I will say lot of clients of mine from the Dallas area, and will let them know "ole John" over there at Foundation Automotive requires the customers to bring a magnifying glass to check the car. The infamous "tail light warranty" strikes again. Either way I appreciate the talks. If I get a check for the spoiler it be great, if not well shows how the car buying experience at Foundation Automotive is. Worst part was being belittled by your finance guy for not being able to afford 20$. Rather the price of the 20$ was 2499$, but that's finance talk and I'm just a ER Nurse/Fishing business owner.
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by Frank.vasquezjr
Verified Customer
Verified Customer
Feb 14, 2024 -
Foundation Kia of Wichita Falls responded
We sincerely apologize for the inconvenience and frustration you've experienced. Your feedback is invaluable, and we take it seriously. Our goal is always to provide exceptional service, and it's disheartening to hear that we fell short of your expectations. Please rest assured that we will investigate this matter thoroughly and take appropriate action to address the issues you've raised. We encourage you to reach out to our management team directly so we can work to resolve this matter to your satisfaction. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.
Tim is very knowledgeable and friendly.
Service department is always helpful and quick to respond.
Service department is always helpful and quick to respond.
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by parisclanton
Verified Customer
Verified Customer
Service Price Transparency
Feb 02, 2024 -
Foundation Kia of Wichita Falls responded
Thank you for your kind words! We're delighted to hear that Tim's knowledge and friendliness made your experience positive. Our service department is always here to help, providing quick and responsive service. We appreciate your feedback!
Very professional clean and nice workers all employees
listen to your concerns . Clean office and goon rental cars
listen to your concerns . Clean office and goon rental cars
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by BO19495
Verified Customer
Verified Customer
Service Price Transparency
Feb 02, 2024 -
Foundation Kia of Wichita Falls responded
Thank you for your kind words! We take pride in our professionalism, cleanliness, and attentive service. We're glad you had a positive experience with us. Safe travels!
Quick service and easy to work with.
My service representative was courtesy and kind as well.
My service representative was courtesy and kind as well.
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by j_chestnut
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tony White
Jan 10, 2024 -
Foundation Kia of Wichita Falls responded
We appreciate your kind words! Providing quick and easy service is our priority. If you ever need assistance again, don't hesitate to reach out. Thank you for choosing us!
Great service got my vehicle back on the roy timely kept
me informed on what they were doing.
me informed on what they were doing.
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by Michael M.
Service Price Transparency
Other Employees Tagged:
Cory Esquibel
Dec 26, 2023 -
Foundation Kia of Wichita Falls responded
Thank you for the kind words and the 5-star review!