Tamara Smale | Page 12

Taking my vehicle to a tire shop after two patch jobs. I was willing to do a third but asked at what point will they just replace the tire since I pay monthly for warranty, they couldn't tell me. Then whe I was willing to do a third but asked at what point will they just replace the tire since I pay monthly for warranty, they couldn't tell me. Then when trying to schedule a time I chose 30 minutes earlier than I was there the previous day and was told that wouldn't work. I had already taken off work early twice. I would think they would want to work with me being it was the third attempt. More

by wdlowry3 Verified Customer Verified Customer

Helpful 0

Report | Print

Dellen sales and service staff are the best. Great dealership and they treat me like family. Great dealership and they treat me like family. More

by lfain6367 Verified Customer Verified Customer

Helpful 0

Report | Print

Stopped in for an oil change! No appointment, They greeted me immediately and got in done in a hour or so! Great people doing great work! No appointment, They greeted me immediately and got in done in a hour or so! Great people doing great work! More

by tsanders6 Verified Customer Verified Customer

Helpful 0

Report | Print

Staff was friendly. They got my car in right away. They were very communicative and they told me when my car was almost finished and when it was ready. They got my car in right away. They were very communicative and they told me when my car was almost finished and when it was ready. More

by amymandrus Verified Customer Verified Customer

Helpful 0

Report | Print

The service and experience at Dellen is always top notch, and the people treat you like family. and the people treat you like family. More

by wintersbrock Verified Customer Verified Customer

Helpful 0

Report | Print

Each time I come in for service, something is forgotten. Communication is poor. I was told my brake pads need replaced. The paperwork showed “caution” but she crossed that out and wrote “red” to show urgenc Communication is poor. I was told my brake pads need replaced. The paperwork showed “caution” but she crossed that out and wrote “red” to show urgency. The male service advisor then tells me I need rotors. I asked why and his response was he always schedules rotors and brake pads just so new pads aren’t ruined by bad rotors. The technician did not indicate a need for any repairs other than brake pads. More

by kellyt3952 Verified Customer Verified Customer

Helpful 0

Report | Print

Easy to make appointment. Comfortable waiting room with drinks. Very Friendly employees. Short wait time. Comfortable waiting room with drinks. Very Friendly employees. Short wait time. More

by ginawood24 Verified Customer Verified Customer

Helpful 0

Report | Print

Great service! Everyone is friendly and professional! Very informative! Very confident in their diagnosis! Appreciative! Everyone is friendly and professional! Very informative! Very confident in their diagnosis! Appreciative! More

by bfennell87 Verified Customer Verified Customer

Helpful 0

Report | Print

Great people great service! This is the only dealership that we buy from! Love the staff! This is the only dealership that we buy from! Love the staff! More

by grbasicker Verified Customer Verified Customer

Helpful 0

Report | Print

Dellen is a great dealership. The sales person named Lin Parsons was a great help when purchasing my Jeep and checks on me periodically to make sure things are still going well. T The sales person named Lin Parsons was a great help when purchasing my Jeep and checks on me periodically to make sure things are still going well. The service department is good as well. They work with you to make sure that your satisfied. More

by tracy8201977 Verified Customer Verified Customer

Helpful 0

Report | Print