Tammie Letchworth
Tammie Letchworth at Jenkins Nissan
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Tammie Letchworth | Page 14

Service Advisor

Jenkins Nissan

4401 State Road 33 N
Lakeland, FL 33805

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4.2
156 Reviews
4.2

156 Reviews

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156 Reviews of Tammie Letchworth

November 10, 2022

Dealership Rating
Employee Rating

I had an awful experience as I waited 4 hours for just an oil change. More

by Missy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 09, 2022

Dealership Rating
Employee Rating

Service was excellent everyone stepped in and help even when I had a problem with the car and they fixed the problem More

by denton.vivian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ty Ali , Haley Solomon

Nov 09, 2022

Jenkins Nissan responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

Nov 10, 2022

denton.vivian responded

Thank you everything was very good

November 06, 2022

Dealership Rating
Employee Rating

The dealership was clean, staff and service were awesome, and the work was done fast. The service managers were very nice More

by Smatthe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Malone, Robin Rockey

Nov 07, 2022

Jenkins Nissan responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

November 03, 2022

Dealership Rating
Employee Rating

No son sinceros no le hablan claro al cliente y uno tiene que gastar dinero More

by MATOS0413
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Eugene Lopez

Nov 03, 2022

Jenkins Nissan responded

Lamentamos saber que tuvo esta experiencia con nosotros. Comuníquese con Kendall Miller en kmillerjn@yahoo.com para que podamos trabajar con usted para corregir esto.

Nov 05, 2022

MATOS0413 responded

Deme una llamada para cordinar una cita en español

October 24, 2022

Dealership Rating
Employee Rating

We had an amazing service advisor. .she did everything to be sure we had our car on time and she sure did!!! Definitely will come back! More

by vivavalarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angela Fisher , Robin Rockey

Oct 24, 2022

Jenkins Nissan responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 11, 2022

Dealership Rating
Employee Rating

Customer Service still needs work. I stayed over three hours to get my brake oil flush and oil change and never once was I at least acknowledge about my vehicle. The rep who helped me More

by isaac1980vas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 11, 2022

Jenkins Nissan responded

We regret to hear that you are displeased with your recent experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to Kendall Miller at kmillerjn@yahoo.com so we can work towards a resolution.

October 07, 2022

Dealership Rating
Employee Rating

Tammie, the Service Writer was thorough and made sure I only serviced items/areas that were needed. More

by STEVEMARCH001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2022

Jenkins Nissan responded

We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

October 07, 2022

Dealership Rating
Employee Rating

It was needed 2 week to fix the AC. I drop my car Monday 8 am , the services took over 10 hrs to communicate that they need to order part and will be 3 to 4 days and they will call me. More

by hector_saldana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 09, 2022

Jenkins Nissan responded

Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please contact Kendall Miller at kmillerjn@yahoo.com so we can work with you to make this right.

October 05, 2022

Dealership Rating
Employee Rating

Jenkins Nissan and its employees have always treated me with the utmost respect. They get me in and out and take care of what I came in for. They also doing inspection and tell me anything that's upcoming More

by lettejoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Bearden, Dave Cogle, Eugene Lopez, Angela Fisher, Sami Sulaiman, Gilbert Rodriguez , Douglass Miller, Anacario Rivera, Robin Rockey, Sam Suliaman, Angel..

Oct 05, 2022

Jenkins Nissan responded

Hi, we are so happy to read such a great review about Jenkins Nissan! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 21, 2022

Dealership Rating
Employee Rating

If I could give it no stars I would. In particular the service department. The advisor Tammy has to be one of the most unprofessional, rude, and genuinely miserable human beings I've had More

by Nelson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Sep 21, 2022

Jenkins Nissan responded

Nelson, Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please contact Kendall Miller at kmillerjn@yahoo.com so we can work with you to make this right.

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