15 Reviews of Tancho Soberanis
March 27, 2023
Servicio impecable , el Señor Tancho fue muy amable y me ayudó en todo, muy feliz ayudó en todo, muy feliz More
Other Employees Tagged: Jesse Moreno
June 07, 2020
Tancho Soberanis was very friendly and the lease/auto loan process was very ease. He explained to me the difference between leasing and financing. Excellent customer service. loan process was very ease. He explained to me the difference between leasing and financing. Excellent customer service. More
Other Employees Tagged: Robert Soto
February 02, 2019
Avoid My wife and I wanted to purchase Toyota Corolla LE. We were assured by the sales team they would not only price match any other offers from other deal My wife and I wanted to purchase Toyota Corolla LE. We were assured by the sales team they would not only price match any other offers from other dealers, but they would BEAT the quote. We came in and the sales rep and manager clearly didnt accknowlege the quote and were looking for excuses not to price match. Bob the manager kept pointing at the quote's terms and conditions and said the quote does the include additional accessories. The funny part is even Elgins online quote says the same thing about not including additional accessories and its 1k higher. Avoid them at all costs..waste of time More
Other Employees Tagged: Bob Keissami , Katie Ballantyne
October 15, 2015
Good salesman, bad finance man My husband and I purchased a used RAV4 and liked our salesman - he tried to work with us and everything was fine until we came to financing. Both of My husband and I purchased a used RAV4 and liked our salesman - he tried to work with us and everything was fine until we came to financing. Both of our credit scores were excellent and when we tried to talk with the finance guy, he yelled at us about our other car decisions. Needless to say, that is enough for me to not go back here ever again. More
November 18, 2014
Go to Northbrook Toyota instead Pleasant enough until you decide you're interested. Negotiations are extremely high pressure, no budging off price and they try to inflate the price Pleasant enough until you decide you're interested. Negotiations are extremely high pressure, no budging off price and they try to inflate the price with a lot of add ons. Beware they don't do their own paperwork; they outsource it to a third party so you have to give a lot of personal information and money that isn't necessary with other dealerships who do their own. We went to Northbrook Toyota and got a great car at a fantastic price from a wonderful sales guy. Financing was a breeze. They even repaired two dents in the car at their expense. Picked up the car two weeks later because they wanted to make sure the car was perfect, and drove off. We love the car, the deal we got, and their customer service. More
Other Employees Tagged: Bob Keissami
September 30, 2013
My name is Prudencio Duarte. on sep 28th I purchased a My name is Prudencio Duarte. on sep 28th I purchased a 2014 corolla at Elgin Toyota and I had the best experience the way Tancho Sabonis handle the My name is Prudencio Duarte. on sep 28th I purchased a 2014 corolla at Elgin Toyota and I had the best experience the way Tancho Sabonis handle the process, Even thought we had bought many new cars before,our second car at Elgin Toyota . Tancho explain everything with detail he took the time to setup my radio stations and to set up bluetooth so I could use my phone. Also he was very attentive asking me if I wanted anything to drink even taking the time to prepare coffee .overall I had the best experience throughout the buying process even better than when I bought my Lexus and I think the difference was Tancho .once again Thank You . Ps continue treating people with professionalism . More
Other Employees Tagged: Jose Gonzalez, RJ Krempasky
September 15, 2013
I cannot recommend the team at Elgin Toyota enough! After 4 days of visiting other dealerships I gave the internet a shot and strung up an excellent price over email that was very upfront, fair and wit After 4 days of visiting other dealerships I gave the internet a shot and strung up an excellent price over email that was very upfront, fair and without any bait type tactics. RJ, the internet specialist was very professional, patient, and helpful. The same evening, I visited Elgin Toyota and met Tancho and Mike who together found time to speak with me as they were closing up 3 other deals and the end of the shift. Everything was as advertised and I left with the car. The next morning I returned completed the paperwork and was out the door in less than an hour...WOW! Tancho hopped in the vehicle setup my phone and demonstrated all the options before letting me leave. I was personally thanked and welcomed to the family by the owner, met the service team, and left with some parting gifts on behalf of the dealership! I will be back for my next car if its a Toyota definitely. Great Job by all at Elgin! A proud customer. Cheers! Sean H More
Other Employees Tagged: Mike Yorty, Sean Hedden
August 07, 2013
I loved that experience of working with my sales person Tancho. It was wonderful and I admire a lot that he takes his time with each client to get to know them better. I felt my presence was not just anoth Tancho. It was wonderful and I admire a lot that he takes his time with each client to get to know them better. I felt my presence was not just another number of clients, it was a beginning of a new relationship. now I know that if in the future, I need or want to buy another car, I need to find Tancho Soberanis and hoping that he will still be working for Toyota. This dealership needs more people like him to strive to the next level. More
July 31, 2013
I walked in and was wanting to see what I would get for a car I wanted to trade. I got an honest response that I would not get what I wanted for the car as it had been salvaged at some point prior. I was r car I wanted to trade. I got an honest response that I would not get what I wanted for the car as it had been salvaged at some point prior. I was ready to leave but Tancho was compassionate and wanted to help me out. I had a True Car discount that I got through my employer and they totally worked with my credit and anticipated car payment. I am very pleased with my new Prius C!! I love it!! Thank you everyone for your help and support!! More
July 24, 2013
This is my first time purchasing a new car, so I really didn't know what to expect. I had gone to the Toyota in Schaumburg and the sales person there was not helpful at all. I left there and went to the To didn't know what to expect. I had gone to the Toyota in Schaumburg and the sales person there was not helpful at all. I left there and went to the Toyota in Elgin. Tancho was the sales representative whom I had the pleasure of working with. He was very attentive, and helpful, and seem to really pay attention to what type of car and features I was looking for. Tancho, unlike the other sales representative when to go get a type of car that I was looking for and within a few minutes he was back. I drove the car and he informed me about all the features that the Camry SE offered. He was very open to answering any questions, and made me feel really comfortable. I was very pleased with my purchase as well as my experience at the Elgin Toyota. More
