Tie Johnson at Boardwalk Volkswagen of Richardson

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Tie Johnson

My Review of Boardwalk Volkswagen of Richardson:
Tie was very helpful when it came to the specifics of the work that needed to be done for the Factory Scheduled Maintenance. She kept me informed every step of the way and was very specific as to the work that was being performed and why it was being performed. The workmanship that comes out of your shop is wonderful and I will definitely recommend Boardwalk to any of my Volkswagen-owning friends/family.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Tie Johnson

My Review of Boardwalk Volkswagen of Richardson:
Generally I was pleased for the work done on my car. Tayari was very friendly,professional, helpful in explainig everything.I left the car there and they gave me a ride.The driver was wonderful. Tayari was updating me frequently about the work. I realy appreciate that.My car was fixed the same day that was great.

I just want to add that Tayari Johnson was superb and made my day.

Thanks,

Melaku Lemma

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Tie Johnson

My Review of Boardwalk Volkswagen of Richardson:
I only go to Boardwalk VW because of Ti Johnson, she's the best! Ms. Johnson is always very helpful and very friendly. The dealership is very, very fortunate to have Ms. Johnson as an employee.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Tie Johnson

My Review of Boardwalk Volkswagen of Richardson:
Tie is the reason Ruth and I return to Boardwalk. She has been the greatest. She has helped us out on the last two visits for repairs.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Tie Johnson

My Review of Boardwalk Volkswagen of Richardson:
Everytime I have my vehicle serviced by Boardwalk, I leave feeling my vehicle has been thoroughly inspected and serviced. I've had my 2004 Touareg for 8 yrs and with Boardwalk's assistance, I plan to keep for as long as it will go. Thank you Ty for helping this past visit; your assistance is greatly appreciated.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Tie Johnson

My Review of Boardwalk Volkswagen of Richardson:
Customer service at Boardwalk VW is the best. It is a major reason I come back to Boardwalk VW for my new cars. They are prompt, informative, and very courteous.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Tie Johnson

My Review of Boardwalk Volkswagen of Richardson:
Last week I brought my 2002 VW Jetta to get extensive work done and I was extremely impressed with the professionalism and friendliness of Ms. Tie Johnson. Tie greeted me with a smile and listened carefully as I explained the repairs my car needed. Tie did an excellent job communicating with me on progress with my car and she explained the process perfectly.

Work on my car was completed on time and within the estimate provided by Tie. Tie went out of her way to make me feel comfortable and I am completely satisfied with my entire experience. I would be very happy to recommend Tie and Boardwalk VW to my friends and family. You are fortunate to have passionate employees who care about providing excellent customer service like Ms. Tie Johnson.

Keep up the great work!

Sincerely,
Juan Vasquez

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Terry Granger, Tie Johnson

My Review of Boardwalk Volkswagen of Richardson:
Terry was very responsive. I asked to see the cabin air filter and he provided it to me.
I normally work with Tie Johnson and when she saw that I was there, she came over to say hi and check on me.
As I reviewed my bill, I can not see whether the break fluid was changed which I believe is part of the 60K check. Could some one please let me know if it was done.
Thanks,
N F (Butch) Freeland

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Gary Blakley, Tie Johnson

My Review of Boardwalk Volkswagen of Richardson:
The people that I was incontact with was very friendly and helpful.

They took care of my needs and of the car at the time. Very much

on top of the problems and had very good repour of the issues.

Both people were very helpful in all aspects.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Tie Johnson

My Review of Boardwalk Volkswagen of Richardson:
Tie Johnson was very informational and whenever she needed to obtain additional information, she would not hesitate. The job would not have been as valuable without the received information. This is an experience to look forward to.

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