Tayler Wenmoth
Tayler Wenmoth at Spitzer Buick GMC Parma

Tayler Wenmoth

Service Advisor

Spitzer Buick GMC Parma

6603 Brookpark Rd
Parma, OH 44129

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4.3
138 Reviews

Industry Experience

4 yrs, 5 mos

4.3

138 Reviews

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138 Reviews of Tayler Wenmoth

May 23, 2025

Dealership Rating
Employee Rating

Even if you have a warranty they try to charge you a 190 dollar diagnostic fee to take your car in. People are nice but the company seems like it needs every dollar. More

by jgoodhe1
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Dominic Difino

May 23, 2025

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Nice people good service labor fees are outrageous so hopefully I can find somewhere else to fix my vehicle. More

by lpelland13
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino

May 20, 2025

Dealership Rating
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My vehicle has been in and out of their shop since mid March, 9 separate attempts to resolve creaking noise when turning right. They have guessed multiple times, changing parts that weren't bad, problem s More

by ADAM.SULLIVAN86
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
May 21, 2025

Spitzer Buick GMC Parma responded

Adam, Thanks for your time and feedback. We are very sorry to hear that your vehicle services was a unpleasant one and would like the opportunity to speak to you on your concerns. Please give us a call at our dealership and ask for the Service Manager, we would be happy to help.

May 16, 2025

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Recently I bought two vehicles from Spitzer Buick GMC Parma. I couldn’t be more satisfied with the salesman, customer service, finance, and also the service department. Recently, I have taken my vehicle More

by skrappy2010
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Russ Dodrill, Vincent Viscusi

May 16, 2025

Spitzer Buick GMC Parma responded

Thank you for your amazing review and recommendation! It is always our goal to ensure our guests are satisfied with their visit, and we are glad that Tayler, Russ, and Vince provided you with the quality care that you deserve. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

May 14, 2025

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The service representative not a pleasant person to work with. 24 hours after I took my car in for an oil change, my brake failed after they inspected them. Service representative said they didn’t expect ev More

by pappydb
Service Price Transparency
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Recommend Dealer
No
May 14, 2025

Spitzer Buick GMC Parma responded

Pappy, Thank you for your time and feedback. We are disheartened to hear that your service experience with our team member wasn't a pleasant one and understand your frustration. We would like to invite you to call our dealership and ask for the Service Manager, we would love to further assist you. Thank you for your time and patience and we hope to speak to you soon!

May 13, 2025

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Prompt service and all my questions were answered up front and post service. Very friendly and knowledgeable staff. More

by gzoul
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Recommend Dealer
Yes
May 14, 2025

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

May 12, 2025

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Employee Rating

Car has been in their shop 9 times and the problem still exists, keep getting the run around More

by ADAM.SULLIVAN86
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Brett Leek

May 13, 2025

Spitzer Buick GMC Parma responded

Adam, Thank you for bringing this matter to our attention, we would like the opportunity to speak to you on this reputative issue that hasn't been received. Please give us a call at our dealership and ask for the Service Manager, we would love to help you.

May 05, 2025

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Very good customer service and work done very well! I would recommend! Shiny car now! More

by epccheryl
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Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino

May 06, 2025

Spitzer Buick GMC Parma responded

Cheryl, Thank you for your time and feedback. We are delighted to hear that we were able to work with you to get exactly what you wanted! Thank you for your recommendation and we look forward to the next time we see you again.

April 30, 2025

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Employee Rating

Service was performed as required. Repairs were completed as promised. Only flaw was the use of their coupons was too restrictive. On line coupons were different than coupons received More

by retired, bh1947
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino , Brett Leek

May 06, 2025

Spitzer Buick GMC Parma responded

Thank you for sharing your experience with us! We are pleased to hear that your vehicle service and repair was A+! But had a issue with the coupons that was given we understand your frustration and would like to speak to you on this matter. Please give us a call at our dealership and ask for the Sales Manager, we would be glad to help.

April 29, 2025

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Employee Rating

I was told the oil change would take about an hour and that I could wait. After sitting there for two hours, I went to the service desk to ask for an update. Another employee named Taylor, who I hadn’t ev More

by Juliaw81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dominic Difino, Adam Black

Apr 30, 2025

Spitzer Buick GMC Parma responded

Julia, We appreciate you taking the time to write this honest review. We are very sorry to hear that routine oil change took longer than mentioned. We understand your concerns and frustration and would like the opportunity to speak to you more on this matter, please give us a call at our dealership and ask for the Service Manager. We would be glad to help!

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