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Taylor Murphy
Taylor Murphy at Aaron Chevrolet
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Taylor Murphy | Page 2

Service Consultant

Aaron Chevrolet

31201 Auto Center Dr
Lake Elsinore, CA 92530

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4.9
28 Reviews
4.9

28 Reviews

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28 Reviews of Taylor Murphy

April 17, 2024

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Employee Rating

Misleading at purchase of maintenance warranty contract . At the purchase of our truck . We didn’t pay for only oil , wipers , and filters . Aren’t those ‘ regular maintenance ‘ Taylor ? More

by RUBENJ.5860
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Recommend Dealer
No
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Apr 25, 2024

Aaron Chevrolet responded

I'm sorry to read about your dissatisfaction with the maintenance warranty contract. We aim for transparency in all our dealings and it's concerning if this wasn't reflected during your purchase. If you'd like, we can review the details of your contract together so there are no misunderstandings moving forward. Please reach out at a time that works best for you. Thank you, Kriti Sharma - Business Operations Manager - kriti@aaronag.com, (858) 956-2321

April 16, 2024

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Great service was able to get me in right away for an appointment. Will be coming her for future maintenance. More

by JAYARZATE
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mario Cisneros

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Apr 16, 2024

Aaron Chevrolet responded

We're glad to know you had a great service experience with us at Aaron Chevrolet in Lake Elsinore! Looking forward to seeing you for your future maintenance needs. Safe travels until then!

April 11, 2024

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Truck returned on empty no gas after arriving with 1/2 tank and paying 78 dollars for fuel while they tried to diagnose ongoing egr issue. More

by pkmcorona
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Yes
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Apr 13, 2024

Aaron Chevrolet responded

I'm sorry to read about your experience with the fuel issue. We strive for complete customer satisfaction and it seems we fell short this time around. I'd like to discuss this further so that we can find a suitable resolution, please feel free to reach out at your earliest convenience. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com, (951) 228-3054

April 06, 2024

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Service center has always been great Taylor is very knowledgeable and reliable.. will be buying a new truck from here very soon! More

by Albert
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Janette Avila, Leslie Acevedo, Kassandra Ramirez

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Apr 07, 2024

Aaron Chevrolet responded

Albert, it's great to know that Taylor and our service center team have been able to assist you at Aaron Chevrolet in Lake Elsinore. We look forward to helping you find your new truck when the time comes!

April 04, 2024

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Great service experience. Very easy to make an appointment and everyone was very helpful and friendly. More

by howardchris99
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Recommend Dealer
Yes
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Apr 04, 2024

Aaron Chevrolet responded

We're glad to know you had a great service experience at Aaron Chevrolet in Lake Elsinore! We always aim for convenience and friendliness. Thanks for the positive feedback!

April 04, 2024

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Came in with an appointment and was taken right in. Service went quick. I waited less than one hour. More

by tomanddaisyg
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Recommend Dealer
Yes
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Apr 04, 2024

Aaron Chevrolet responded

We really appreciate you taking the time to leave Aaron Chevrolet in Lake Elsinore this awesome review, thank you!

April 01, 2024

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Very good service department and customer service. Easy drop off and pick up Very good communication More

by joefencemaster
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Recommend Dealer
Yes
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Apr 02, 2024

Aaron Chevrolet responded

Joe, we're glad to know you had a positive experience with our service department at Aaron Chevrolet in Lake Elsinore. Thanks for the feedback and we look forward to serving you again!

April 01, 2024

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Quick service with appointment. No hassle repair of warranty item on exhaust system, . Thanks to the service department! More

by marty1hampton
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Recommend Dealer
Yes
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Apr 02, 2024

Aaron Chevrolet responded

We're glad to know our service department at Aaron Chevrolet in Lake Elsinore was able to assist you efficiently and hassle-free! Thanks for the positive feedback, we appreciate it. Safe travels ahead!

March 27, 2024

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Taylor my service advisor gave me the utmost customer service and explained everything throughly on all the work that needs to be done. More

by jochoa80
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janette Avila, Leslie Acevedo, Leslie Acevedo

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Mar 27, 2024

Aaron Chevrolet responded

We're glad to know that Taylor provided you with excellent service and clear explanations at Aaron Chevrolet in Lake Elsinore. Thanks for sharing your experience!

March 26, 2024

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The dealership was quick to get me an appointment and resolved my issue. Taylor did an excellent job!! More

by JOHNNY
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Recommend Dealer
Yes
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Mar 26, 2024

Aaron Chevrolet responded

Johnny, we're glad to know that Taylor and our team at Aaron Chevrolet in Lake Elsinore were able to help you out efficiently! Thanks for the positive feedback.

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