Taylor Sumser

Very friendly and accommodating. Always can fit me into an appointment.h family has 3 Kia’s and we look forward to getting another one in a few years Always can fit me into an appointment.h family has 3 Kia’s and we look forward to getting another one in a few years More

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Taylor and his Service team are top notch. They went above and beyond for me considering my last minute troubles with my car not starting. They helped make me feel confident that my car woul They went above and beyond for me considering my last minute troubles with my car not starting. They helped make me feel confident that my car would be repaired in a timely fashion and even tho they mentioned they couldn’t get a loaner right away - they were still able to accommodate the moment a car came in. Truly a stellar service team. More

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Friendly , efficient and fairly priced ! Would highly recommend to everyone ! They took care of all my concerns and had me out of there when promised . Only place I will have my cars service Would highly recommend to everyone ! They took care of all my concerns and had me out of there when promised . Only place I will have my cars serviced . More

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Taylor and his team are the best around been too many dealerships in New Jersey. These guys are top-notch. dealerships in New Jersey. These guys are top-notch. More

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Dealership personnel are very informative and they make you feel comfortable. Also never short of anything you need to fix or improve your vehicle you feel comfortable. Also never short of anything you need to fix or improve your vehicle More

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Taylor was excellent! He was great, patient, and kind. I would definitely recommend this particular Kia service to everyone! Thank you Taylor. He was great, patient, and kind. I would definitely recommend this particular Kia service to everyone! Thank you Taylor. More

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Kia Bridgewater and Taylor consistently provide excellent service whenever I bring my car in. Whether I choose to wait in their comfortable waiting area or need other accommodations while my vehicle is being service whenever I bring my car in. Whether I choose to wait in their comfortable waiting area or need other accommodations while my vehicle is being serviced, Taylor and his team always takes great care of me. I always feel confident that they have accurately diagnosed and resolved any issues before I drive off their lot. I highly recommend them! More

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The staff is friendly but it’s very disappointing to go in and get a lot of service done on your car and not one mention of applying an available coupon(s) to help the customer save money or to help offset in and get a lot of service done on your car and not one mention of applying an available coupon(s) to help the customer save money or to help offset the 3% credit card fee they pass along to their customers. Who carries that kind of cash around? Most people do not. I found out after my visit and accidentally that there were coupons they could’ve applied. But not one mention of it. This world has become too greedy and it’s sad that if you’re a loyal customer they don’t appreciate your loyalty to them. It’s disappointing. Im loyal to a business until I see they aren’t loyal to me and continue squeezing money wherever they can when times are tough. I don’t know if the service department gets a kickback on services they sell but that seems like a shady practice if so. If I don’t absolutely NEED something, please don’t push it. If it’s going to affect my ability to drive my car, yes, please tell me. More

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The service department is amazing. I everyone is super helpful. Car is running perfectly now I everyone is super helpful. Car is running perfectly now More

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Great experience with Crystal and Taylor. Been going here for years. Always a pleasure doing business with them. Been going here for years. Always a pleasure doing business with them. More

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